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Tier II IT Support Specialist — Endpoint & Service Desk

Bpp Mfg

Bpp Mfg is seeking a Senior Service Desk Analyst to actively perform support work, serve as the primary Tier 2 escalation point, and help improve support processes across headquarters and manufacturing facilities. The role focuses on Windows/M365, endpoint lifecycle, and proactive service improvements to minimize engineering diversion. The candidate will own incidents end-to-end, coordinate with multiple teams, and contribute to knowledge bases while ensuring effective communication with #J-18808-Ljbffr Bpp Mfg

Vacancy posted 8 hours ago
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