Front Desk Associate

Hotel: Hampton Roads Embassy Suites, 1700 Coliseum Drive, Hampton, VA 23666. Full time. Compensation Range: $15.75 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What’s in it for you? Career Growth & Learning – 40% of our management hires are internal promotions! Invest in Your Future – 401(k) plan with company match. Comprehensive Health Coverage – Medical, dental, and vision insurance options. Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations. Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs. Job Description What You Will Do Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm. Support and train new front desk team members—you’re the friendly coach they’ll thank later. Resolve guest issues quickly and professionally (bonus points if they leave smiling). Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready. What We Are Looking For Customer service experience – You’ve got the people skills and patience to keep things running smoothly. Experience in hospitality or leadership (preferred) – This isn’t your first rodeo, and it shows. High school diploma or equivalent – Because communication, math, and common sense are key. Tech savvy enough to use hotel systems with confidence – No one wants to be stuck at the front desk with a frozen screen. Able to lift 50 lbs and stay on your feet – This role keeps you moving, literally. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. #J-18808-Ljbffr Atrium Hospitality