Principle Application Engineer Metal Can Packaging

What You'll Do Responsible for product recommendations, customized product solutions, new product trials, training and troubleshooting for customers. Consult with customers on solutions generating value for their use cases. Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system. Work with application equipment to provide solutions to enhance customer can making related processes. Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues. Reports quality issues / customers' claims to relevant parts of the organization (incl. CCMS/CAPRIS). Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions. Identify opportunities to create customer value in remote settings by leveraging remote interaction tools (e.g. AR, VR). May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers. Responsible for products application / technical training and coaching of field sales forces and customers. Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members. Promote internally SBU innovations and best learnings cross accounts. What makes you a good fit BS Chemistry or Chemical Engineering is preferred. 1-5+ Years of Technical Service experience/product development. Strong written and verbal communication skills. Travel in domestic US (~30-40%). Candidates must be able and willing to travel on short notice, based on business needs. Analytical mindset with problem‑solving capabilities. Self‑motivated and proactive with the ability to work independently. Strong project management experience. Ability to multi‑task. Comfortable working in both a lab and manufacturing environment. Benefits Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1. Work‑Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program. Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement. Family Support: 12‑week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships. Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement. The salary range for this role is $ 85,000.00 and $ 115,000.00 . This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. #J-18808-Ljbffr Ultimate.ai