Sales Coordinator

Sales Coordinator Feeser's Food Distributors | Harrisburg, PA

Since 1901, Feeser's, Inc. has been a trusted, family-owned foodservice distributor serving the Mid-Atlantic. We deliver thousands of dry, refrigerated, and frozen products to restaurants, healthcare facilities, schools, and institutions and we're growing fast.

We're looking for a high-energy, detail-driven Sales Coordinator who thrives on supporting customers, driving sales momentum, and helping a winning team succeed. If you love solving problems, building relationships, and keeping operations running smoothly, this role puts you right at the center of the action.

Essential Duties & Responsibilities

Customer & Account Support

• Build strong customer relationships and understand their evolving needs
• Provide fast, accurate support via phone, email, chat, voicemail, and Microsoft Teams
• Recommend additional and complementary products
• Assist customers with product suggestions, alternatives, and proprietary items
• Monitor orders before daily cut-off to ensure next-day delivery
• Assist with online order entry setup, training, and customer onboarding

Sales & Growth Enablement

• Partner with the Strategic Sales Manager to support segment-specific accounts
• Assist with prospecting and maintaining a healthy sales pipeline
• Identify opportunities to penetrate existing accounts with new products
• Support marketing campaigns and follow up on leads
• Attend select conferences and industry events to expand knowledge and visibility

Order & Data Management

• Enter customer orders into the ERP system with accuracy and speed
• Keep customer order guides updated and aligned with current needs
• Provide item maintenance teams with product setup information
• Assemble business review materials with value-focused content

Performance & Reporting

• Track progress toward performance metrics and budgeted goals
• Provide regular updates to management on sales activity and KPIs
• Analyze customer and category performance to identify improvement opportunities
• Share market insights and customer feedback to strengthen strategies

Skills Required

• Excellent organizational and project-management abilities
• Strong writing, math, and attention to detail
• Effective communication and interpersonal skills
• Proficiency in Microsoft Office, with willingness to expand skills
• Ability to quickly resolve customer inquiries with empathy and initiative
• CRM system organization and utilization
• Dependable time-management and punctuality
• Creative problem-solving and team-oriented mindset
• Ability to thrive in a fast-paced, rapidly changing environment

Qualifications & Experience

• Associate or Bachelor's degree (required)
• Minimum 3 years in sales, sales support, customer service, or administrative roles (required)
• Experience in foodservice or food distribution (preferred)
• Proficiency in Microsoft Office (required)

Physical Requirements

• Ability to stand, sit, bend, squat, and lift up to 50 lbs
• Ability to move between work areas as needed
• Clear verbal communication skills
• Repetitive hand and wrist motions
• Adequate visual acuity (close, distance, color, depth perception, focus adjustment)

If you're ready to bring energy, precision, and passion to a company with more than a century of success and a future full of opportunity we'd love to meet you.

Feeser's Food Distributors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All employment decisions are based on qualifications, merit, and business needs.