IT Support Manager: AI Tools & Service Desk Lead
PlayAGS, Inc.
AGS is seeking an IT Support Manager who thrives on solving problems and delivering a reliable, secure end‑user technology experience. You will lead the onsite IT Support team in Atlanta and Duluth, aligning with global standards and working with IT Engineering, Network, HR, BI, and business leaders to raise service delivery, modern endpoint management, AI productivity tool support, and automation that fuels AGS’s growth. #J-18808-Ljbffr PlayAGS, Inc.
- ...OverviewWe are looking for an IT Support Manager who loves solving... ...experience.You will lead the onsite IT Support... ...global processes, tools, and service standards. Working... ...management, support for AI productivity tools,... ...world‑class Service Desk & Desktop Support: standardize...SuggestedLocal areaRemote workShift work
- ...Senior Support Engineer Montra is looking... ...processes and tools behind the work,... ...and problem-management processes to resolve... ..., and SaaS services. Collaborate... ...resolution status. Lead documentation of... ...support in IT, with a track record... ...automation and AI with hands-on engineering...SuggestedWork experience placementFlexible hours
$65k - $75k
...Support Engineer I Remote Position Overview... ...mindset. As an AI-forward organization... ...leverage AI-powered tools and automation to... ...exceptional customer service by responding... ...solutions. Case Management & Escalation Monitor... ...technical support, help desk, or customer-facing...SuggestedRemote workFlexible hours- ...Enterprise Applications Manager to lead the Firm’s enterprise... ...portfolio and the teams that support it. This is a senior... ...attorney productivity, client service, security, compliance,... ...and collaboration tools, the Microsoft technology ecosystem, AI-enabled business applications...Suggested
$163.4k - $322.1k
...Through powerful solutions and managed services that simplify complexity, we... ..., Azure Infrastructure & AI on the Enterprise Security team... ...you will be responsible for… Leading Microsoft security teams for... ...operations (MLOps) pipelines using tools such as Azure Policy, Azure...SuggestedWork at officeLocal areaVisa sponsorship$180k - $220k
...measurable ROI across shared services, finance, IT, HR, customer service... ...relationship management, this leader shapes how... ...expertise will be supported by GT's subject matter... ...Origination (Primary) Lead efforts to acquire... ...responsible, practical AI adoption in pursuit narratives...Work at office$136.5k - $187.4k
...truly flexible to support where, when, and how... ...easily integrate into service providers’... ...production systems, lead live incident resolution... ...• Leverage tools and frameworks such... ...codified workflows AI-Driven Operations &... ...knowledge of incident management and on-call...Full timeLocal areaImmediate startWorldwideFlexible hoursShift workNight shift$152.2k - $209.2k
...that is truly flexible to support where, when, and how you... ...that easily integrate into service providers’ infrastructure... ...point beyond L2, lead critical incident response... ...resilience in mind AI-Driven Operations, Automation & Tooling Lead adoption of AI-augmented...Full timeLocal areaWorldwideFlexible hoursShift workNight shift$80.9k - $150.3k
...Salesforce is the #1 AI CRM, where humans... ...at the company leading workforce transformation... .... The Signature Support Engineer (... ...Process, Release Management and Application Governance... ...potential service disruptions. Advocate... ...and/or reporting tools, creating or improving...Worldwide- ...expanded into software and services to sustainably power... ...track record in IT solution sales. You will... ...(Applications and AI)Cloud Access & Microsoft... ...clients.Leverage CRM tools such as Salesforce or... ...to track activities, manage pipelines, and request support resources.Build and...Work at officeLocal areaRemote work
- ...modern 911 infrastructure with an AI intelligence layer—helping... ...Impact We are seeking a Technical Support Engineer (Tier 2+) to support... ...issue resolution and self‑service support. Continuously update the... ..., and troubleshooting with tools such as Wireshark. VoIP & Unified...Work at office3 days per week
- ...Support Manager The Support Manager is responsible for ensuring... ...platform. This role leads incident response,... ...support, and continuous service improvement initiatives... ...collaboration with business and IT teams. Produce daily... ...operational workflows, tools, and technologies....Work at officeLocal area
- ...ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME... ...make sure it doesn't happen again. Lead & develop the L1/L2 Support Team Make... ...health metrics from Dynatrace and other tools. Business impact metrics (how IT issues...Full timeShift work
$112.8k - $264.1k
...seeking an experienced Manager, Forward Deployed... ...to build and lead a team of FDEs who... ...into accelerators, tooling, and reference solutions... ...adoption of Oracle's AI Data Platform... ...in a professional-services engineering role at... ...competitive benefits that support our people with...Temporary workFlexible hoursShift work- ...Software Development Manager- APIs (hybrid-... ...Manager, API Platform to lead our API engineering... ...strategies that support mission-critical throughput... ...with generative AI and LLM integration... ..., S3, and related services ~ Relational and... ...with observability tooling (Datadog, Splunk,...Contract workTemporary workLocal areaFlexible hours
$150.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where... ...at the company leading workforce... ...Success Manager, Senior Manager... ...have experience supporting customers in one... ...with customer IT and business executive... ...: Can use AI tools for account-... ...Cloud and Service Cloud.Certifications...Full timeWork at officeRemote workFlexible hours3 days per week- ...design concepts, and support the development of... ...engineering tools and techniques Participate... ...terminologyProcess Management and process change... ...generation digital services and consulting. We... ...enterprise with an AI-powered core that helps... ...RoleTechnology Lead - Engineering - USAuto...Full timeTemporary workRelocation
- Location: AtlantaThe IT Operations Engineer keeps... ...owning platforms and tooling, supporting the ITAM function,... ...consistent, high-quality service. Engineers in this role... ..., and change management. Specific platforms will... ...manufacturers, enabled by proven AI technology. We help...Contract workSummer workLocal area
$123.1k - $186.3k
...SalesforceSalesforce is the #1 AI CRM, where humans... ...at the company leading workforce... ...Salesforce.The Technical Support Manager demonstrates deep... ...satisfaction, service levels, resolution... ...the customer’s IT and business executive... ...intelligence (AI) tools to help our...Full timeWork experience placement- ABOUT THIS POSITIONAs a Delivery Manager, you’ll be the driving force... ...transparency and stakeholder engagement.Support teams in refining and maintaining product backlogs.Lead with a servant leadership... ...ensure SLAs are met.Leverage AI tools and analytics to optimize planning...Full timeLive outLocal areaFlexible hours
$128k - $160k
...innovative Generative AI team, designed... ...help. With the support and investment... ...innovating and leading projects that will... ...how we manage risk and serve our... ...other financial services. We provide world... ...and collaboration tools including Rally... ...Functional Area:IT - Information TechnologyAIG...Full timeWork at office- ...Sage Intacct Delivery Manager to join their dynamic team... ...Account Leadership: Lead and manage a portfolio... ...accounts, ensuring exemplary service standards are... ...Assistance Program and CPA support program with cash incentive... ...intelligence (AI) tools to support parts of the...Full timeWork at officeLocal areaRemote workFlexible hours
$102k - $140k
...happen. Our teams lead high-impact initiatives... ...across domains (AI, cloud, data, platforms... ...ways of working. * Manage interdependencies,... ...Leverage delivery tools and AI-enabled... ...Planner, Smartsheet) to support planning, backlog... ...and new products and services to life. We are...Temporary workWork at officeLocal area- OverviewJob PurposeICE Data Services (an Intercontinental... ...Software Development Manager to lead and mentor a team of software engineers supporting our Fixed Income and... ...infrastructure and tooling improvements.Knowledge... ...stores.Experience using AI tools (e.g., Claude) to...
$130k - $195k
IT Delivery ManagerDelivery Manager IIWho We Are:Born digital, UST transforms lives through... ...IT Delivery Manager to lead and manage delivery for a... ...practices· Drive adoption of AI tools, automation, and modern... ..., and staffing alignment· Support fulfillment of customer staffing...Full timeTemporary workPart timeWork at officeLocal areaFlexible hours- ...standout products and services; by building and... ...purpose. We help leading brands create and... ...scale. Our unique tools and services organize... ...rights and asset management, analytics, and... ...required for client support. Location: Primary... ...cloud, data and AI with unmatched industry...Full timeLive inWork at officeLocal area
$20 - $25 per hour
...Technician to support a workstation... ...-provided desk layouts and specifications... .... Site Management & Project... ...setup, or IT... ...documentation tools, asset tracking... ...and customer service skills. Ability... ...Services We’re a leading provider of... ...(AI): We may use...Contract workTemporary work- ...intelligence-led, powered by AI, data, and life... ...not a role about managing AI adoption or... ...ideas, assembling the tools, and shipping... ...spectrum — not as an IT specialist, but as... ...how to connect AI services and get reliable, repeatable... ...is a leading global professional...Full timeLive inWork at officeLocal areaShift work
- Precisely is an AI-first organization seeking an AI Program Manager to drive delivery and adoption of our AI-enabled PMO tool across Professional Services. The role is client-facing and billable, requiring... ...end-to-end program delivery, lead client engagements, and guide...Remote job
- ...Technical Project Manager (hybrid- onsite... ...and enterprise IT environments, corporate... .... Track and support security... ...Will work with AI enablement projects... ...Knowledge of IT service management (ITSM... ...industry with the leading Protection... ...professionals the tools to ignite scalable...Contract workTemporary workLocal areaFlexible hours
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