Freight Forwarding Coordinator, Logistics - IPS

Logistics Coordinator - IPS Position Overview The Logistics Coordinator - IPS is responsible for the coordinator of export shipments. As well, this role assists with document preparation, bookings, customs clearance, and managing and updating shipments. Essential Job Duties & Responsibilities Monitor & Communicate Monitor Customer Emails and call queues to ensure timely, professional, and courteous responses. Ensure any delays or issues are accurately communicated to the customer on time. Shipment Solutions & Execution Create and provide solutions to Expedited Customers for International shipments via Air Ensure solutions are delivered timely, utilizing previous experience, creativity, out-of-the-box thinking, and a passion for the customer experience. Enter all shipments and related information into the TMS (Transportation Management System) as required on time. Route shipments, prepare documentation, and book shipments with air and ground providers as required. Execute problem resolution during the transit of all shipments. Coordination & Compliance Coordinate the pick-up and delivery of shipments with shippers, consignees, and local customers. Coordinate with airlines, carriers, agents, and brokers to secure scheduling, rates, and service commitments. Instruct agents & airlines to ensure all shipments are transported smoothly, and in compliance with regulations. Ensure TSA compliance throughout the lifecycle of all shipments. Ensure that all Standard Operating Procedures (SOP's) are followed. Analysis & Reporting Evaluate rates from vendors and carriers to ensure they are competitive and market-based. Monitor/update all shipment milestones and statuses in the TMS, entering full & complete notes as required. Enter fail types and failure event notes as necessary. Organize and manage multiple priorities and tasks simultaneously. Perform other related job duties as assigned or required. Required Qualifications High School diploma. Ability to make quick and reasonable decisions in the best interest of the company and customer. Physical Requirements This is largely a sedentary role requiring the physical ability to: Sit for prolonged periods of time at a desk while working on a computer Use hands and fingers to operate a keyboard, mouse, and telephone Speak and hear clearly in person, virtually, and over the phone Occasionally stand, walk, reach, stoop, or lift up to 10 pounds What's In It for You: Salary Range: Your base pay is one part of your total compensation package. We anticipate this role to pay a minimum base salary of $45,600, but actual base pay will depend on the successful candidate's skills, qualifications, and experience Comprehensive benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, and tuition assistance. Paid time off to rest and recharge. An open-door work environment that values feedback and collaboration. Opportunities for career advancement within a growing company. Work Environment This position operates in a hybrid environment, with responsibilities carried out in both a warehouse setting and an office environment. In the warehouse, the employee is exposed to: Varying temperatures, including but not limited to refrigerated or non-climate controlled areas Loud noise levels, such as machinery, forklifts, and conveyor systems Dust, odors, and airborne particles Concrete flooring and moving mechanical equipment Frequent exposure to powered industrial vehicles and warehouse traffic The employee is required to wear personal protective equipment (PPE) such as steel-toed shoes, safety glasses, and high-visibility vests. In the office environment, the employee will use standard office equipment such as computers, phones, photocopiers, filing cabinets, and printers. The noise level in the office is typically quiet to moderate, and the area is climate-controlled. Location/Remote Eligibility This is a hybrid role based out of our Rancho Dominguez, CA office. Regular, on-site presence is required (4) days per week or as otherwise directed by the company. Schedule Work hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs. Flexible hours may be required to support deadlines or cross-functional collaboration. CJ Logistics About Statement: CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea, and land. As a lead logistics partner (LLP), third-party logistics provider (3PL), and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service, and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the well-being of the end consumer, our customers, and our employees. CJ Logistics is responsible for the North region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive. CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based on race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations. At this time, CJ Logistics Americas is unable to offer visa sponsorship or support for work authorization. #J-18808-Ljbffr CJ Logistics America