Remote Head of Customer Success & Retention Growth
$140k - $170kConnect Search
Connect Search, LLC is seeking a hands-on Head of Customer Success to rebuild and scale the CS function, with retention as the top priority. Fully remote (US) position offering $140K–$170K base plus strong KPI-based bonus.
You will lead CS and Refunds teams, manage high-value accounts, and partner with Sales, Product, and Marketing to reduce cancellations and grow revenue. This is a build-it role focused on processes, people, and data.
#J-18808-LjbffrVacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Remote Head of Customer Success & Retention Growth in United States vacancy
- Commerce, a remote-first SaaS commerce platform, is seeking a Manager, Customer Success Management to lead a high-performing team focused on retention, adoption, expansion, and long-term value. You will partner with Sales, Product, Support, Marketing, and Finance to translate...Remote job
- ...Medsender is seeking a senior leader to own customer success, implementation, and support across a growing healthcare platform. You will drive retention and expansion strategies, shape the customer journey, and collaborate with sales to enable high-value renewals. You...Remote work
- ...Hire Overseas is seeking an Internal Customer Success Manager to own existing client relationships after the sale.... ...rehires, reviews, and referrals. The role is fully remote in the US with duties across growth, retention, and client success. You’ll join a small team...Remote workOverseas
- ...KENTECH Consulting Inc. is seeking a Client Success Account Manager to lead assigned client relationships, drive retention, and identify growth opportunities. You will collaborate with... ...from onboarding to renewal and expansion in a remote setting. #J-18808-Ljbffr...Remote work
- ...North America is seeking a proactive Customer Success Manager to manage a portfolio of customer... ...onboarding, adoption, engagement, retention, and growth. This revenue-accountable role... ...deliver a consistent customer experience. Remote role; candidate must reside in the United...Remote work
- ...Hubexo North America is seeking a proactive Customer Success Manager to manage a portfolio of customer accounts and drive long-term... ...value through onboarding, product adoption, engagement, retention, and growth. This revenue-accountable role focuses on renewal execution...Remote work
- ...Blacksmith Agency is a remote digital agency offering paid media, SEO, CRO and web services... ...for marketing-led brands. As Client Success Manager you own an established book of recurring agency clients and drive retention and growth. Work with strategists and delivery teams...Remote work
- ...Xplor is hiring a Customer Success Manager for our SMB vertical. You will onboard, train, renew... ...relationships with executives. Remote-friendly, you will collaborate with cross... ...customer experience and measurable retention growth. Reporting to the Customer Success Manager...Remote work
$100k - $200k
...long term, full time growth opportunity structured... ...YOU READY TO BUILD THE CUSTOMER SUCCESS FUNCTION BEHIND A PLATFORM... ...client is hiring a Head of Customer Success &... ...Engagement • Fully remote from anywhere in the United... .... • Net revenue retention meets or exceeds the...Remote workFull timeContract workFor contractors- ...is seeking a Manager II on the US Scale Customer Success team to lead a high-volume portfolio of... ...and coach CSMs to achieve renewal and growth outcomes. You will oversee a team delivering... ...and Product to maximize adoption and retention while guiding career development in a...Remote job
- ...Hyland is seeking a Digital Customer Success Manager to drive value for customers post-implementation. This remote role focuses on adoption, retention, and growth, acting as the primary customer advocate and coordinating with cross-functional teams. You will design Success...Remote work
- Hubexo North America is seeking a proactive Customer Success Manager to manage a portfolio of accounts and drive value through onboarding, adoption, engagement, retention, and growth. This remote role requires oversight of renewals and GRR targets across the US market....Remote job
- ...Senior Relationship Manager to handle new business implementation, asset retention, asset growth and client satisfaction for a defined book of business. The role offers flexible location with 100% remote work from home. You will maintain relationships with key clients and...Remote jobWork from homeFlexible hours
- ...seeking an Account Manager for Enterprise, Growth & Retention to lead relationships with our largest customers across HR & IT platforms. This hybrid-remote US-based role focuses on adoption,... ...technical teams to ensure long-term success and value realization for each...Remote work
- ...Gartner seeks an experienced Remote Account Executive to engage C-level executives and drive enterprise strategies across major accounts in the US. You’ll manage a portfolio focused on retention and growth while aligning Gartner solutions to client priorities. The role...Remote work
- ...own and grow a portfolio of strategic enterprise customers across the U.S. and LATAM. You’ll lead multi-threaded... ..., Product, Support, Legal, and Finance to maximize retention and long-term value, while managing a dynamic, growth-oriented book of business. #J-18808-Ljbffr...Remote work
- ...Manager to foster long-term relationships with strategic customers. You will drive revenue retention and growth through relationship building, cross-selling, and up... .... Based on the US East Coast timezone, this remote role requires strong communication skills, stakeholder...Remote work
- ...ClearJet is hiring a Director of Customer Success to own post-sale experience for e-commerce shippers... ...as its third member, reporting to the Head of Customer Success, with a path to... ...Product, and Finance to drive revenue retention, service reliability, and customer value...Remote work
- ...HireHi is seeking a remote-first Growth/Retention Marketing leader to own retention metrics, design lifecycle communications, and run experiments across email, push, and in-app messages. You will build data-driven strategies to reduce churn and improve LTV in a global...Remote work
- ...collaboration with the Head of Department. You will... ...expansion revenue and retention, conducting experiments... ...churn analysis to drive growth. You will tailor onboarding... ...country, logging every customer touch to demonstrate... .... This is a founding, remote-friendly role with executive...Remote work
- ...experienced Account Manager to own a high-velocity SMB portfolio, driving retention, expansion, and successful adoption of Square’s platform. You will diagnose merchant needs, deploy targeted growth strategies, and act as a bridge between the merchant and Square’s...Remote work
- ...Hire Overseas is seeking an Internal Customer Success Manager to own existing client relationships... ...into repeat business. This 100% remote role requires US-hours availability and... ...ownership, where referrals and strong client outcomes fuel growth. #J-18808-LjbffrRemote workOverseas
- ...Leap Tools is a remote-first company seeking a Customer Success Manager to manage post-onboarding life cycle for a book of SMB customers and drive health, retention, and expansion. You will partner with product, sales, and leadership to deliver best-in-class experiences...Remote work
- ...seeking a self-driven, growth-minded account manager to join our hybrid-remote US-based Account Management... ...owner for your customers, guiding adoption of Rippling... ...IT products, driving retention and revenue growth, and... ...stakeholders to ensure ongoing success and #J-18808-Ljbffr...Remote work
- ...own a portfolio of partners, drive retention, renewals, and growth opportunities. You’ll build trusted... ...renewal strategies, coordinate with Customer Success and Sales, document plans in... ...managing multiple priorities from a remote US-wide workspace. #J-18808-LjbffrRemote work
- Rippling is seeking a growth-minded Account Manager for SMB to own a book of business in a hybrid-remote US-based role. You will guide customers in maximizing Rippling’s HR, IT, and finance solutions... ...to drive long-term value and retention. Competitive compensation includes...Remote work
- ...the United States is seeking a proactive Success Manager to enhance client relationships.... ...managing client success from onboarding to growth, understanding client goals, and... ...plus bonuses is offered, alongside a flexible remote working environment. #J-18808-Ljbffr...Remote workFlexible hours
- ...a dynamic Enterprise Account Manager to support a rapidly growing customer base in the remote-first environment. You will utilize pricing and revenue management expertise to drive retention and growth across enterprise property management customers. The ideal candidate...Remote work
- ...Rippling is seeking a growth-minded Account Manager to own relationships with our Mid‑Market customers in a hybrid-remote US-based team. You will guide customers in optimizing Rippling... ...office HR products and ensure adoption, retention and revenue growth. This office-based...Remote workLong term contractWork at office
- Rippling is hiring a growth-minded Account Manager to own and expand relationships with our largest customers in North America. You will guide adoption of Rippling’s back‑office HR/IT products, drive retention, and grow revenue through cross-sells and renewals. This role...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Head of Customer Success & Retention Growth. Be the first to apply!
Related searches
- head of customer success United States
- director of customer success United States
- growth manager United States
- head of growth marketing United States
- director of product growth United States
- growth marketing manager United States
- director of growth operations United States
- strategic growth manager United States
- graphic design remote United States
- remote scrum master United States


