Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2009 and is a team of eight built on strong leadership, integrity, and long-term relationships. Before becoming a State Farm agent, I served as an HR Director, bringing a people-focused and structured approach to how we lead and support our team.

I hold a Bachelor’s degree in HR Management and Finance from New Mexico State University and have been married for 24 years with three sons. I’m actively involved in my church and mission work in Kenya, where my wife has a school named after her. I’ve also served as Board President of the Samaritan Counseling Center.

For our team, we offer a Simple IRA, reimbursement for licensing costs, professional development, team-building events, and a strong focus on work-life balance. We also provide a consistent schedule with no nights or weekends, 9 paid holidays, 2 weeks of PTO, and a supportive office environment with snacks and coffee.

Our office culture is driven, competitive, and team-oriented. We’re looking for someone who is self-motivated, goal-driven, and competitive, with strong integrity and a desire to win as part of a supportive, high-performing team.

ROLE DESCRIPTION:
Chris Wray - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.