Expediter

Overview Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as an Expediter I. As the leading supply chain solutions business in the aerospace industry customers are at the heart of our business. Responsibilities The Expediter I is accountable for building and maintaining excellent customer relationships by responding promptly to routine inquiries and requests, facilitating rush orders, troubleshooting order‑related issues, monitoring availability of materials and parts, and expediting parts through receiving and inspection processes. Providing ongoing and excellent customer service is the Expeditor’s daily goal, through fast, accurate processing of orders, and prompt communication. This position will require performing various related administrative tasks in support of the Warehouse team and/or the Tooling Repair facility when appropriate. Values Courage – Take ownership for issues and problems. Collaboration – Share knowledge and experience with others. Commitment – Focus on ensuring internal and external customer expectations are met in a timely way. Community – We value our world and everyone who shares it. Qualifications High School Diploma or GED is required. Proven excellence in customer service, order entry, and/or warehouse or shipping skills. Current knowledge of Incora customers and products is highly preferred. Demonstrated ability to accurately and efficiently perform root‑cause analysis and conduct thorough research. Demonstrated skills in detailed data entry. Excellent customer service attitude, willingness to assist in multiple areas within the Warehouse department, as needed. Strong verbal and written communication skills, with professional daily interaction with customers (as trained). Ability to maintain work in an organized and clear manner. Ability to learn and gain knowledge of the integrated database systems, job‑specific software programs, as well as Microsoft Office Suite, including Outlook, Word and Excel, as needed. Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity. Benefits Great salary and benefits you would expect from a growing ambitious company. Chance to work in a first‑class brand‑new environment. Opportunity to become part of our Incora story. Every employee is eligible for one of our incentive programs. 8 Paid Holidays with 2 additional Floating Holidays for all Full‑Time employees. Full‑Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time. Family‑friendly policies such as 2 weeks paid parental leave. Generous discount portal only available to Incora employees via Perkspot. Employer‑paid Group Life Insurance at 1× salary, STD, and LTD. Three (four for California) different health plans with competitive premiums for all full‑time permanent employees. 401K plan with company match. Equal Opportunity Employment Each of these companies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to apply for a position or to perform the essential functions of the role, please contact Human Resources at View email address on click.appcast.io. #J-18808-Ljbffr