Office Services Associate

Job Description

Job Description

We are looking for an Office Services Associate to support daily administrative and operational services for a client site in St Louis, Missouri. This Long-term Contract position is ideal for someone who thrives in a fast-moving office setting and can manage copy, mail, scanning, and front-end service tasks with accuracy and professionalism. The role also involves working with digital and physical documents, assisting with hospitality or reception-related support when needed, and helping maintain a responsive, client-focused back office operation.

Responsibilities:
• Manage incoming office service requests by reviewing work details, confirming instructions, and recording assignments accurately before processing.
• Complete reprographics, document scanning, mail handling, and intake tasks in alignment with established service standards and daily priorities.
• Organize assignments to ensure deadlines for receipt, production, and delivery are consistently achieved.
• Communicate promptly with supervisors or client contacts when timelines, specifications, or service issues require clarification.
• Perform basic troubleshooting on office equipment and restock paper, toner, and other production supplies to keep operations running smoothly.
• Check finished work for accuracy and quality, while also helping maintain overall service consistency across the team.
• Handle confidential files and sensitive information with discretion in both paper-based and electronic formats.
• Follow site policies and operational procedures while using materials and equipment responsibly and efficiently.
• Support additional workplace services such as reception, hospitality, or audio/visual coordination as business needs require.• High school diploma or equivalent.
• At least 1 year of office services experience, preferably within a legal, banking, or large corporate environment.
• Working knowledge of document copying, scanning, mailroom support, and general back-office procedures.
• Strong customer service skills with the ability to build positive relationships with clients and coworkers.
• Excellent attention to detail, time management, and organizational ability in a deadline-driven setting.
• Ability to make sound decisions independently, solve routine problems, and escalate issues appropriately when needed.
• Comfortable working collaboratively with people from diverse functional and work-style backgrounds.
• Ability to regularly lift up to 50 pounds and remain effective in a fast-paced environment.