HubSpot Solution Architect

HubSpot Solution Architect

This is not a marketing, sales, or generalist consulting role.

We are hiring a HubSpot Solution Architect to take ownership of the hardest technical work at Pyxis. This role is the technical depth backstop for the entire delivery team — the person clients and consultants turn to when a problem is too gnarly, too custom, or too integrated to solve with out-of-the-box HubSpot.

The Solution Architect is a shared technical resource across the delivery team. They are not assigned to a single account and do not own the long-term client relationship — the engagement owner (Senior Consultant or Strategic Account Manager) holds that. Instead, the Solution Architect drops into engagements during discovery, solution design, and the most complex builds. They lead technical discovery with client stakeholders, produce the requirements and architecture documentation that delivery runs on, articulate tradeoffs to clients directly, and either build the most complex components themselves or hand off a clear plan to the consultants who own delivery.

They also partner with the CEO on presales for technically complex opportunities — joining discovery and scoping conversations to validate feasibility, surface tradeoffs, and build prospect confidence.

This role exists to push the limits of what is possible on the HubSpot platform — through APIs, middleware, custom code, and creative architecture — without losing sight of what is maintainable for the client.

Time allocation: approximately 75% client delivery / 25% presales support. In a typical week, expect to drop into 2–4 client design or working sessions across the portfolio, plus 1–2 prospect calls.

Fully remote within the United States. Unable to sponsor international applicants.

Responsibilities and Duties

Own the most technical work across the portfolio

• Serve as the technical escalation point for complex HubSpot implementations across the delivery team — moving fluidly between engagements as needs arise
• Lead the architecture and solution-design phase of complex engagements alongside the engagement owner; you drive the technical shape of the solution while they own the client relationship
• Design and build solutions that go beyond standard HubSpot configuration — custom APIs, serverless functions, CRM development tools, UI extensions, and custom-coded workflow actions
• Take on the architecture work that currently sits with the CEO so he can focus on sales and growth

Lead discovery and produce requirements documentation

• Lead technical discovery sessions on complex engagements — facilitating conversations with client stakeholders to surface business goals, current-state systems, constraints, and dependencies
• Produce the requirements documentation that delivery runs on: solution designs, integration architecture diagrams, data flow and field-mapping specs, decision logs, and edge-case behavior
• Translate client business goals into concrete technical specifications that consultants can deliver against without re-discovering the problem
• Drive client alignment and sign-off on the proposed solution before build begins — so what gets built matches what was scoped

Design and articulate integration strategy

• Lead integration design for client systems involving HubSpot and adjacent platforms (billing, finance, product, data warehouse, support)
• Evaluate and recommend the right approach for each integration — native, middleware, custom API, or hybrid — and clearly articulate the tradeoffs to both technical and non-technical stakeholders
• Use middleware platforms (Zapier, Celigo, Make, n8n, or similar) where they fit, and recognize when they don't
• Use Postman or equivalent tools to test, document, and validate API integrations before implementation

Partner with sales on technical presales

• Join prospect calls alongside the CEO for technically complex opportunities — typically 1–2 calls per week
• Translate prospect needs into proposed architectures and rough effort estimates during discovery
• Provide a confident technical voice on calls so prospects know Pyxis can deliver what they're asking for
• Help shape SOWs and scopes for technically ambitious engagements

Level up the team

• Document architectures, patterns, and decisions so consultants can reuse them across clients
• Coach platform consultants on integration patterns, API basics, and when to escalate
• Review technically complex deliverables before they go to clients

Push the limits of HubSpot

• Stay current on HubSpot platform updates, especially around developer tooling, CRM development, custom objects, and API capabilities
• Pilot new HubSpot capabilities and bring them back to the team as reusable patterns
• Use modern developer tooling — including AI-assisted coding tools like Claude Code or Codex — to deliver more, faster, with quality

Qualifications

Must-haves

• 5+ years of hands-on experience implementing or extending HubSpot (or a comparable B2B CRM/marketing platform) for multiple organizations
• Demonstrated experience designing and building integrations between SaaS platforms — not just configuring them
• Working knowledge of how REST APIs function: authentication, rate limits, pagination, webhooks, error handling
• Proficiency with Postman (or equivalent) for testing and validating API behavior
• Comfort with at least one major middleware platform — Zapier, Celigo, Make, n8n, or similar — and the judgment to know which is right for which job
• Ability to clearly explain technical tradeoffs to non-technical clients and prospects
• Comfort joining sales conversations and representing the technical side of the work without slipping into jargon
• Strong technical writing — produces clear, structured requirements docs, architecture diagrams, and decision logs that both clients and consultants can act on
• Experience leading discovery sessions and driving client sign-off on technical solutions before build begins
• A solutions mindset: when something can't be done the usual way, you find another way
• Authorization to work in the United States without employer sponsorship

Nice-to-haves

• Proficiency with AI-assisted coding tools (Claude Code, Codex, Cursor, etc.) as part of your daily workflow
• Experience with HubSpot's developer platform: custom-coded workflow actions, serverless functions, UI extensions, CRM development tools, custom cards
• Experience writing or reviewing JavaScript, Python, or similar for integration and automation work
• Exposure to data warehouses, reverse ETL, or CDPs (Snowflake, BigQuery, Hightouch, Census, Segment, etc.)
• HubSpot certifications, especially developer-track or solutions architect
• Prior consulting or agency experience

This role is not a fit if you:

• Are primarily a software engineer looking for a pure development role
• Have used HubSpot mainly as an end user rather than implementing, extending, or integrating it
• Are uncomfortable joining client-facing or prospect-facing conversations
• Prefer to work narrowly inside one platform and avoid the messy edges where systems connect
• Want to own a small set of client relationships end-to-end — that is the Senior Consultant or SAM track, not this role
• Are located outside the United States

How success Is measured

Technical delivery

• Complex technical work is increasingly handled without CEO involvement
• Integrations and custom solutions are delivered on time, within scope, and stay maintainable after handoff
• Discovery sessions produce a clear, signed-off requirements package before build begins — minimal mid-build pivots
• Solution designs, requirements docs, and tradeoff decisions are clearly documented for both clients and internal team

Presales support

• Technical prospects leave calls more confident in Pyxis' ability to deliver
• Scoped technical work matches what gets built — minimal surprises during delivery

Team enablement

• Consultants increasingly handle integration and technical work themselves, escalating only when warranted