Field Service Technician I

Canon USA, a leader in technology, solutions, and services, is actively seeking a Field Service Technician to deliver high‑level service for Canon‑supported products. Responsibilities Report product failure trends and serviceability issues with documentation, ensuring accurate information and record keeping. Meet customer demands by providing efficient, responsive, and accurate Field/Shop/on‑site maintenance. Maintain all technical information, Field Service Reports, Expense Reports, and Canon property assets. Showcase strong customer communication and satisfaction skills. Maintain performance of assigned machines and help achieve branch/district metric targets. Qualifications High school diploma or equivalent. Basic understanding of internet environments and successful completion of the 120‑day introductory period and the PDIF (Printing and Digital Imaging Foundations) new‑hire class. Valid driver’s license and acceptable driving record; ability to travel. Required to obtain security and/or other clearances needed to enter customer premises. Must be able to lift 50 pounds and be physically active more than 50 percent of the time. In accordance with applicable law, the anticipated hourly rate for this role is $19.00 – $26.31. This position is eligible for a transportation allowance. Benefits Medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and more. Employee referral bonus. Employee discounts. Dress for Your Day attire program. Volunteer opportunities. Canon welcome kit and official merchandise. We comply with all applicable federal, state and local laws, including those of a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr