Customer Experience Manager-Somerset Collection
Victoria's Secret
Description A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: Leading and demonstrating company values within the store. Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching. Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. Linking results to behaviors and actions to drive top-line sales. Independently managing labor hours within the store to drive top line sales and profit. Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. Demonstrating and leading company policy and procedures. Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. #J-18808-Ljbffr Victoria's Secret
- ...Description Who You Are: As a Store Manager at L'Occitane, you will serve as the... ...curating a one-of -a-kind and immersive experience for our guests. Leading a vibrant team in... ...driven environment Mindset focused on customer satisfaction (internal and external customers...CollectionsFull time
- ...Part Time Sales Associate - Somerset Collection Bear Builder associates are fun, easy-going,... ...guests, to create a unique and memorable experience. Responsibilities: Provide... ...Associate's (or higher) degree in business, management, or a related field Behavioral...CollectionsContract workPart timeFlexible hoursShift work
- ...Retail Style Specialist - Somerset Collection Part time 2800 W Big Beaver Road, Suite R260,... ...life through elevated design, immersive experiences, and a shared spirit of creativity and... ...and on-trend looks that enhance each customer's emotional connection to the brand. You...CollectionsPart timeWork at officeLocal areaFlexible hoursShift workAfternoon shift
- ...Seasonal Retail Sales Associate - Somerset Collection For the past 25 years, we've committed... ...and creating game-changing products and experiences. We use business as a force for... ...team and bring our brand to life for our customers. You're responsible for engaging and connecting...CollectionsSeasonal workWork at officeFlexible hoursNight shiftWeekend workAfternoon shift
$17 - $20 per hour
...reimagine the fine jewelry experiences and disrupt the jewelry industry... ...our retail showroom in Somerset Collection in Troy, MI. The ideal... ...and has a passion to educate customers about jewelry purchases. A... ...Partner with peers and showroom management to solve problems while...CollectionsHourly payLocal area- ...Assistant Manager - Somerset Collection Full time 2800 W Big Beaver Road, Suite R260, Troy, MI, US... ...through elevated design, immersive experiences, and a shared spirit of creativity and... ...help bring our brand to life for our customers. You're responsible for driving...CollectionsFull timeWork at officeFlexible hoursNight shiftWeekend workAfternoon shift
- ...Time Sales Lead for our location at Somerset Collection in Troy, MI ! How Do You Fit In?... ...a best-in-class retail store customer experience and support in Sales & Operations. Using... ...stores. Working alongside the Store Manager, store supervisors, and a team of highly...CollectionsPart timeWork experience placementImmediate startWeekend workAfternoon shift
- ...Sales Associate (Part-Time) - Somerset Collection Troy, Mi Why Join ALO? Mindful movement... ...store sales goals by setting the ALO experience & Brand Mission standard. Creating an... ...connection, product education and educating customers about our community and culture. This...CollectionsFull timePart timeWork experience placementLocal areaShift workWeekend work
- ...Associates for our store at Somerset Collective in Troy, MI! How Do You Fit... ...best-in-class retail store experience. Using cutting edge technology, you will enable our Customers to shop seamlessly between our... ...Working alongside the Store Manager, store supervisors, and a...CollectionsPart timeWork experience placementWeekend workAfternoon shift
- ...Operations Associate (Part-Time) - Somerset Collection Troy, Mi Why Join ALO... ...the Operations & Visual Management team in initiating,... ...quickly & effectively ensuring customer satisfaction Identify... ...Qualifications ~1+ years prior work experience in a client-centric, sales...CollectionsFull timePart timeWork experience placementLocal areaShift workWeekend work
- ...Sales Associate - Somerset Collection North Join the Pacsun Community... ...fashion and trends with all customers. The Sales Associate is also... ...provide an exceptional customer experience. A day in the life, what... ...and as directed by the management team Supports high...CollectionsPart timeWork at officeImmediate startNight shiftWeekend work
$15 - $19.51 per hour
Retail Merchandising Support Associate, Somerset Collection - Full Time Location: Troy, MI, United... ...a seamless, inspiring in-store experience. Your responsibilities include executing... ...pricing and promotional signage. As a customer‑facing employee you will greet customers...CollectionsHourly payFull timeFlexible hoursAfternoon shift- ...Sales Lead We are customer obsessed, innovative, and have the... ...responsible for supporting Management in promoting a customer and... ..., including great customer experience and maximum profitability.... ...Manager for assistance. 5036 Somerset Collection North Chico's FAS, Inc....CollectionsPart timeLocal areaFlexible hoursShift workNight shift
$15 per hour
...Casual Sales Ambassador - Somerset Collection Troy, Michigan, United States Position: Casual... ..., as well as providing exceptional customer consultations and product demonstrations... ...to create a unique and memorable experience for every shopper. For our Sales Ambassadors...CollectionsCasual workFlexible hoursAfternoon shift$16.5 per hour
...vital role in supporting the Store Management Team across all areas of the business... ...cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational... ..., French or other languages Somerset Collection Pay $16.50-$16.50 USD Best of...CollectionsFull timeFlexible hoursShift workNight shiftAfternoon shift$16.5 per hour
Full Time Floor Leader - Somerset Collection Position: Full Time Floor Leader Weekly: 30-39... ...vital role in supporting the Store Management Team across all areas of the business... ...cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational...CollectionsFull timeFlexible hoursNight shiftAfternoon shift$14.73 - $20.16 per hour
...As a Sales Associate, you are the face of the brand—bringing energy, authenticity, and a customer-first mindset to every interaction. You will create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service...CollectionsHourly paySeasonal work- ...Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee) Overview:... ...and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This...CollectionsPart timeTraineeshipSeasonal workFlexible hoursNight shift
- ...to walk in the shoes of our customers, and to be exceptional in... ...joining our concession in Macy's Somerset Collection Mall, Troy, Michigan on a... ...basis as our Concession Manager, who is responsible for ensuring... ...exceptional customer experience by ensuring a personalised...CollectionsPermanent employmentFull timeTrial periodFlexible hours
- ...has more than 20 years of professional experience as a major editorial makeup artist, contributing... ...while providing the highest level of customer experience. This position will be... ...partnership with the in-store category managers; Work effectively with store personnel,...CollectionsFreelanceFlexible hoursNight shift
- ...leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals. If you love clienteling, coaching teams to win, and turning every interaction into a...Collections
- The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead...Collections
- ...Job Description: The Assistant Manager is a multi-faceted role that merges business... ...the business and providing best-in-class customer service. They are responsible for... ...Bachelor's degree OR one year of supervisory experience in a customer-facing role. Maintain a...Collections
$19.13 - $22.5 per hour
...Tiffany Experience Security Officer Tiffany & Co the name instills... ...about new merchandise collections, cultures and the evolving luxury... ...every special moment in our customer's lives and every unique... ...senior security officer and management to deter theft, report missing...CollectionsNight shift$14.73 - $20.16 per hour
...As a Sales Associate, you are the face of the brand—bringing energy, authenticity, and a customer-first mindset to every interaction. You will create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service...CollectionsHourly payPart timeInternshipSeasonal workLocal area- ...who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals. If you love clienteling... ...work experience as a Supervisor, Key holder or Assistant Manager Basic understanding of sales principles and customer service...CollectionsPart timeWork experience placementCasual workFlexible hoursAfternoon shift
- Operations & Customer Experience Oversee all day-to-day non-kitchen operations including grocery retail, cashier team, customer service,... ...promptly, escalating when necessary Team Leadership & People Management Recruit, interview, hire, onboard, train, and schedule non...Full timeLocal areaAfternoon shift
$15.6 - $16.2 per hour
...is motivated, outgoing and committed to providing outstanding customer service every day. A day in the life Prepare and serve beverages... ...card where required by local and state regulations ~1+ year experience in food service/hospitality is preferred Pay Range...CollectionsHourly payLocal areaFlexible hours- ...just selling products; we’re creating experiences. Our retail stores are a vibrant reflection... ...our brand’s passion for innovation and customer service. We’re on the lookout for... ...profitability through effective merchandise management, promotional strategies, and achieving...CollectionsPermanent employmentTemporary workLocal areaImmediate startFlexible hoursNight shiftDay shift
- ...belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top... ...for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy...CollectionsWeekly payDaily paidTemporary workPart timeLocal areaWork from homeShift workWeekend workAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Manager-Somerset Collection. Be the first to apply!


