Manager, Sales - Corporate Accounts

Manager, Sales - Corporate Accounts

Location: Chicago, US, 60654

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the Role

As a Sales Account Manager, you will be responsible for managing and growing relationships with our largest customers. You will partner closely with key customer stakeholders to understand their strategic goals, challenges, and growth opportunities while developing plans that deliver value for both the customer and the business. Acting as the primary point of contact, you will represent the full portfolio of chocolate, compound, and cocoa products and services, drive account planning activities, and strengthen long-term strategic partnerships.

Key Responsibilities Include

• Develop and maintain strong relationships with executive stakeholders, decision-makers, and influencers within customer organizations.
• Manage and grow assigned accounts to achieve annual volume, revenue, margin, and market share objectives.
• Drive profitability through effective margin management, product mix optimization, and supply chain improvements.
• Build a deep understanding of customer strategies, business needs, and challenges to deliver tailored solutions.
• Ensure proactive, timely communication and resolve customer concerns with innovative, customer-focused solutions.
• Develop and execute strategic account plans that align customer objectives with company goals.
• Collaborate across internal teams to deliver optimal solutions and support customer initiatives.
• Identify, develop, and advance a customer-driven opportunity pipeline that generates sustainable revenue growth.
• Serve as a trusted advisor by providing market insights and strategic guidance to support customer success.
• Negotiate, develop, maintain, and renew long-term contractual agreements and supply partnerships.
• Prepare and deliver customer and business reviews, forecasts, presentations, and performance reports.
• Stay informed on industry trends, competitive activity, and market developments to identify growth opportunities.

About You

Bachelor's degree in Business Administration, Marketing, or a related field. 5+ years of account management or business development experience within the food industry; chocolate industry experience is preferred. Proven success managing strategic customer relationships and driving revenue growth in a B2B environment. Strong business acumen with knowledge of sales strategies and customer relationship management principles. Excellent communication, negotiation, presentation, and stakeholder management skills. Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions. Strategic and results-oriented approach with a track record of meeting or exceeding sales targets. Highly organized with the ability to manage competing priorities and deadlines in a dynamic environment. Advanced proficiency in Microsoft Excel, PowerPoint, and Salesforce.com. Willingness to travel approximately 20-25 %, depending on business needs.

What You Can Expect From Barry Callebaut

Salary Range of $100,000-$120,000, depending on factors such as experience and location, plus annual bonus and our comprehensive benefits package MyFlex PTO (unlimited!) and Paid Holidays Environment that welcomes workplace flexibility and hybrid environment An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women's Forum and the Racial Equality Forum! Ability to grow personally and professionally within an organization that values development and internal career growth We are committed to building a diverse and inclusive team and encourage all qualified candidates to apply. Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all our products.