Credit & Collections Supervisor

Base Pay $60,000.00 - $75,000.00 / Year Employee Type Exempt - FT Required Degree 2 Year Degree Manage Others Yes Contact information Name Human Resources Phone View phone number on click.appcast.io re you an experienced Accounts Receivable or Credit & Collections professional who is ready for more responsibility? Do you enjoy solving problems, working with numbers, building customer relationships, and being the person others turn to for answers? Your next career move could be into leadership! Sealing Devices Inc. is seeking a motivated, detail-oriented Credit & Collections Supervisor to join our Accounting team. This is an exciting opportunity for an experienced accounting professional who is ready to grow into a leadership role while remaining actively involved in the day-to-day credit and collections process. Previous supervisory experience is not required. We're looking for someone with strong technical knowledge, initiative, sound judgment, and the desire to help others succeed. What You’ll Do Take Ownership of Credit & Collections Monitor accounts receivable balances, review aging reports, and proactively manage past-due accounts. Communicate with customers to resolve outstanding balances, establish payment expectations, and follow through on commitments. Review customer credit applications, research financial information, and recommend credit terms to the Director of Finance. Work closely with Sales, Customer Service, and Finance to resolve complex account issues. Reconcile customer payments and maintain accurate accounts receivable records within Oracle ERP. Identify trends, potential collection risks, and opportunities to improve processes. Grow as a Leader Provide day-to-day guidance, support, and direction to the Accounts Receivable team. Help prioritize workloads, coordinate schedules, and ensure department deadlines are met. Share your knowledge, coach team members, and support their professional development. Establish clear expectations and promote accountability, accuracy, and teamwork. Partner with Human Resources on hiring, training, and performance management. Make an Impact Serve as a trusted resource to the Director of Finance. Take initiative in resolving challenges rather than waiting for direction. Recommend improvements that increase efficiency, strengthen collections, and improve the customer experience. Support special projects and department initiatives. What You’ll Bring Required Qualifications Associate degree in Accounting or a related field, or an equivalent combination of education and relevant experience. Minimum of 2 years of experience in Accounts Receivable, Credit & Collections, or a related accounting function. Strong understanding of accounts receivable processes, aging reports, account reconciliation, and collections. Proficiency in Microsoft Excel and experience working with accounting or ERP systems. Strong analytical, organizational, and problem-solving abilities. Excellent communication skills and the confidence to handle challenging customer conversations. Ability to manage competing priorities while maintaining accuracy and attention to detail. What Would Make You Stand Out Experience taking the lead on projects, training coworkers, or serving as a go-to resource within your department. Experience with commercial credit analysis or business-to-business collections. Familiarity with Oracle ERP. A track record of identifying problems, recommending solutions, and improving processes. An interest in developing leadership and people-management skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to stand and walk for extended periods of time (up to 8–12 hours per shift). Regularly required to lift, carry, push, or pull materials and products up to 25–50 pounds. Frequent use of hands and fingers for handling, assembling, and operating machinery and tools. Ability to perform repetitive motions of the wrists, hands, and arms. Requires close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to hear machine sounds, alarms, and verbal instructions in a manufacturing environment. Frequent reaching, stooping, bending, crouching, twisting and climbing to load/unload materials and maintain equipment. Must be able to work in an environment with noise, vibration, and varying temperatures, while wearing required personal protective equipment (PPE). Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Sealing Devices Inc.