Linux Engineer

YOUR IMPACT


Your activities and contributions will have a direct impact on Agio and its customer base. Through your day to day activities, your key objectives are:

• Be a subject matter expert and trusted advisor to our clients' technology staff
• Ensure you are always taking into account the clients security when implementing new technologies or making changes for our clients

• Engage with clients, lead projects, and be a technical escalation point for support staff
• Become an expert in one of our top client's containerized environment
• Become proficient in other listed job requirements

• Must be a self-starter, able to work through issues from start to finish with little assistance, reporting on root cause providing recommendations for resolution.
• Should have previous hands on Linux server experience and must be comfortable with taking escalations on advanced server issues from the rest of the support organization.
• On-call is required as a part of this role. Engineer would be expected to be available when necessary to take escalations from systems engineers and team leads.
• Must be flexible to work long days or weekends when necessary for client implementations, systems upgrades, or other projects.
• Expected to work as part of a team, not on an island, and be openly collaborative when working through issues with other team members so they can address issues during future occurrences.

• Speak to clients regarding their technology needs and making recommendations
• Troubleshoot issues promptly and perform Root Cause Analysis
• Work cases from a ticketing system and provide quality updates to clients and team

• Document all work completed and train support staff on client systems

• 3-5+ years Linux server administration experience including but not limited to:

• Strong understanding of Linux patch/package management.
• Strong understanding of File System Technologies including (NFS, GlusterFS, AutoFS, Samba, CIFS)

• Strong understanding of OS performance tuning.
• Strong understanding of rsync.
• Strong understanding of using OS tools to diagnose hardware issues
• Shell scripting

• 2-4+ years Storage/Network experience from Linux/UNIX perspective

• Ability to troubleshoot SAN issues
• Ability to troubleshoot iSCSI.
• Ability to troubleshoot networking issues

• 1-3+ years in centralized authentication services, e.g. Powerbroker preferred
• 1-3+ years working with containers is a must. Docker preferred.

• 1-3+ years in Automation tools, e.g. Puppet/Ansible, preferred
• 2-3+ years VMWare ESXi preferred. Candidates lacking this experience in the areas will be expected to learn these technologies quickly and apply their knowledge to client environments.