U-Retail Store Manager

About T-Mobile At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth‑building opportunities through an annual stock grant, employee stock purchase plan, 401(k), and access to free, year‑round money coaches. That’s how we’re unstoppable for our employees! Job Overview This role manages all operations of a retail store to ensure effective customer engagement and business performance. It involves leading store employees through hiring, scheduling, training, and coaching to maintain operational standards. The role requires ownership of store functions including marketing, loss prevention, and labor management to drive success. Success is measured by store performance metrics such as sales goals, customer satisfaction, and operational efficiency. The work impacts the organization by fostering a productive store environment that supports customer loyalty and business growth. Job Responsibilities Lead employee development and coaching to improve customer interactions and complete required training on schedule Resolve customer issues to enhance the customer experience and align with brand expectations Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience High School Diploma or GED (Required) 2–4 years management experience in retail sales (Preferred) 2–4 years sales and sales management experience (Preferred) Knowledge, Skills and Abilities At least 18 years of age Legally authorized to work in the United States Travel No DOT Regulated Position No Safety Sensitive Position No Base Pay Range $45,600 – $82,300 Annualized Incentive Target $23,000 Pay Range Information To find the pay range for this role based on hiring location, copy and paste the following link into your browser: Benefits At T-Mobile, our benefits exemplify the spirit of One Team, Together. Full and part‑time employees have access to the same benefits when eligible. We cover all bases, offering medical, dental, and vision insurance; a flexible spending account; 401(k); employee stock grants and employee stock purchase plan; paid time off and up to 12 paid holidays—a total about 4 weeks for new full‑time employees and about 2.5 weeks for new part‑time employees annually; paid parental and family leave; family‑building benefits; back‑up care; enhanced family support; childcare subsidy; tuition assistance, college coaching; short‑ and long‑term disability; voluntary accident, life, and disability coverage; voluntary long‑term care insurance; mobile service and home internet discounts; pet insurance; and commuter and transit programs. To learn more about T‑Mobile’s benefits, visit Equal Opportunity Employer T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, or the presence of any physical or mental disability. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Accommodations for Applicants with Disabilities If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing View email address on click.appcast.io or calling View phone number on click.appcast.io. This contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests. #J-18808-Ljbffr T-Mobile