Community Manager - Broadstone Jordan Ranch

Responsibilities Provide input into the development of the property budget by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historical and predicted performance patterns. Meet targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. Approve invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. Control expenditures by staying within the constraints of the approved budget and manage the balance and maintenance of the petty cash fund. Oversee the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducting periodic apartment inspections, following proper notice requirements, evicting residents, and imposing and collecting late fees and other charges as allowable and stated in the lease terms. Gather, analyze, and interpret current market and economic trends that may impact the property and implement short‑ and long‑range marketing and leasing strategies to achieve occupancy and revenue goals. Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensure the property’s maintenance team members comply with the company’s standards for responding and completing resident service requests. Conduct regular property inspections and take appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established safety, cleanliness, and appearance standards. Supervise property staff by interviewing, hiring, orienting, and training employees, and manage their performance in accordance with company policies, values, and business practices. Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed. Complete various accounting, financial, administrative, and other reports and perform other duties as assigned or as necessary. For California only: manage the lease process using the California‑specific Lease File Checklist to ensure all lease documents are complete, compliant, and consistently organized. Qualifications Bachelor’s degree from an accredited college or university preferred in Business Management, Real Estate, or a related field. 4‑6 years minimum of relevant experience demonstrating the application of property management, sales, marketing, and customer service to manage the day‑to‑day operation of an apartment community, resolve customer complaints, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team. Ability to manage multiple priorities in a fast‑paced environment. Excellent communication, conflict resolution, and customer service skills. Detail‑oriented and self‑motivated with the ability to work independently, as a leader, and as a collaborative team member. Specialized Skills All licenses and/or certifications required by state and local jurisdictions. Valid driver’s license to operate a golf cart on property; ensure all on‑site staff with golf cart access have a valid license. Proficiency in Internet, word processing, spreadsheet, and database management programs needed to complete required reports and employment documents. Strong proficiency using property management software (preferably Entrata, Yardi, and/or OneSite). Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists. Travel / Physical Demands Work in an office environment with frequent exposure to exterior elements (temperature, weather, odors, etc.). Must be able to physically access all exterior and interior parts of the property and amenities, push, pull, lift, carry, or maneuver weights up to 20 pounds independently and up to 50 pounds with assistance. Routine local travel may be required to make bank deposits, attend training, outreach events, or other necessary duties. Salary & Benefits Salary range: $60,000 – $80,000. Benefits: Competitive Medical, Dental, Vision, and Disability & Life insurance; 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays, birthday off after 1 year of service, additional vacation accrued with tenure. On‑site housing discount for eligible employees (subject to unit availability). 6‑week paid sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with company match up to 6% after 6 months of service. Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Additional plans: Critical Illness, Accident, Hospital Indemnity, Pet Insurance, Legal Plans, Charitable giving program. Note: For union and prevailing wage roles, compensation and benefits may vary due to collective bargaining agreements and local governing authority. #J-18808-Ljbffr Greystar