Dental Office Manager

Job Description

Job Description

Orange Dental Partners is a multi-specialty group dental practice that offers Endodontics, Oral Surgery, Pedodontics, and General Dentistry. We are seeking to expand our team in Vero with an EXPERIENCED office manager. Applying candidates must have a minimum of 5 years experience in the role and be bi-lingual (Spanish).

Candidates should have the following abilities and attributes:

• Highly organized
• Detail-oriented
• Strong multitasking skills
• Ability to prioritize tasks for the most efficient use of time while being able to keep deadlines
• High level of integrity, confidentiality, and maturity
• Naturally driven to coach, mentor, and build strong working teams
• Must possess the ability to delegate authority and responsibility
• Ability to act and operate independently to accomplish objectives and the ability to work within a team
• Exceptional problem-solving, analysis, and assessment with the ability to make good business decisions
• Excellent communication and interpersonal skills with the ability to foster effective working relationships
• High level of professionalism
• Highest level of integrity

Responsibilities include but are not limited to:

• Perform clerical, administrative, and secretarial responsibilities
• Coordinate staff activities to ensure maximum efficiency
• New hire orientation and paperwork
• Maintain a safe and secure working environment
• Oversee adherence to office policies and procedures
• Analyze and monitor internal processes
• Implement procedural and policy changes to improve operational efficiency
• Prepare operational reports and schedules to ensure efficiency
• Coordinate schedules, appointments, and bookings
• Monitor and maintain office supplies inventory
• Treatment Plan organization and presentation 
• Submission of prior authorizations to PPO and Medicaid Plans
• Appeals process
• Productive scheduling
• Insurance Eligibility
• Ability to be flexible with the patients’ needs and wants and to let the doctor know if patient wants to discuss an alternate treatment.
• Comfortable with presenting and answering questions across multiple dental treatments and specialties. 
• Be caring and responsible with excellent communication skills. 

Candidates must have knowledge and experience with the following:

• Dental terminology and coding
• Dental Insurances including PPO, HMO, and Medicaid
• Treatment Plan organization and presentation 
• Dental software and basic computer literacy
• Understanding of HIPAA