Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior VoC & Customer Experience Analyst

$100k - $120k

Advisor Group

Advisor Group is looking for a Sr. Business Analyst in Atlanta to translate customer feedback into actionable insights. You will partner with various teams to enhance customer experiences using data analysis. The role requires strong analytical skills, experience with NPS and VoC, and a customer-centric approach. This position operates on a hybrid schedule requiring in-office attendance. Additional benefits include health insurance, 401k, and paid time off. A bachelor’s degree is preferred alongside relevant experience. Compensation ranges from $100,000 to $120,000 annually. #J-18808-Ljbffr Advisor Group

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior VoC & Customer Experience Analyst in Atlanta, GA vacancy
  •  ...Responsible for the operational backbone of White Cap’s Voice of Customer (VoC) program, with ownership of day‑to‑day execution, data...  ...overnight travel less than 10% of the time. Education and Experience ~ Typically requires BS/BA in a related discipline. Generally... 
    Senior
    Remote work
    Night shift
    2 days per week

    Whitecap

    Atlanta, GA
    5 days ago
  • The Home Depot is seeking an ISE Sr. Analyst for Readiness & Resolution in Atlanta, GA. This role focuses on ensuring project readiness and resolving key issues affecting customers' experiences. Responsibilities include evaluating project readiness, partnering with execution... 
    Senior
    Work at office

    The Home Depot

    Atlanta, GA
    2 days ago
  •  ...Depot is the driving force of interconnected retail. We are focused on creating the best customer experiences possible, and we need great people to make that happen. The Sr. Analyst, Retail Media will support our internal advertising business. This position will develop... 
    Senior
    Work experience placement
    Night shift

    The Home Depot

    Atlanta, GA
    10 hours ago
  • .Senior Implementation Analyst page is loaded## Senior Implementation Analystlocations: Atlanta-GA-UStime...  ...10% of the time.**Education and Experience*** Typically requires BS/BA in a related...  ...tools needed to provide exceptional customer experiences every day. As one of the... 
    Senior
    Night shift

    HD Supply Canada, Inc

    Atlanta, GA
    4 days ago
  •  ...Senior Technical Business Analyst (Payments) Stellantis Financial Services (SFS) is the new captive finance company for one of the world...  ...contribute to our core mission which is enhancing our customer's experience. Position Summary : The Senior Technical Business... 
    Senior
    Visa sponsorship
    Work visa
    Monday to Friday
    Shift work
    Weekend work

    Stellantis Financial Services US

    Atlanta, GA
    7 days ago
  •  ...years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary The Senior Risk Analyst, Business Analytics, will be responsible for utilizing advanced analytical techniques and tools to... 
    Senior
    Work at office
    Monday to Friday
    Weekend work

    Stellantis Financial Services US

    Atlanta, GA
    2 days ago
  • Infor is hiring a Senior Product Support Analyst to join our Financials & Supply Management (FSM) team. This role resolves complex technical...  ...efficient, high‑impact solutions that elevate the customer experience. The Senior Product Support Analyst drives continuous... 
    Senior
    Visa sponsorship

    Infor Inc.

    Atlanta, GA
    3 days ago
  •  ...Position Purpose: The Senior Analyst, Fulfillment Strategy supports the development and execution of advanced fulfillment capabilities...  ...on improving delivery speed, operational efficiency, and customer experience. This role contributes to high-priority initiatives by... 
    Senior
    Work experience placement
    Local area
    Night shift

    Home Depot

    Atlanta, GA
    4 days ago
  •  ...Position Purpose: The Sr Analyst Product Analytics leads the design and implementation of the Homedepot.com web analytics strategy...  ...other offline data to evaluate site performance (capacity, customer experience, fall out points, etc.). You will collaborate with... 
    Senior
    Work experience placement
    Local area
    Night shift

    Home Depot

    Atlanta, GA
    5 days ago
  • $100k - $120k

     ...Business Analyst Opportunity in Financial Services...  ...Business Analyst, Client Experience Location(s): Atlanta...  ...of the Voice of the Customer team, the Sr. Business...  ...teams to analyze NPS and VoC data, identify drivers...  ...information, particularly to senior management ~ Strong... 
    Senior
    Full time
    Work at office

    Osaic

    Atlanta, GA
    5 days ago
  •  ...About the job Marketing Strategy Sr Analyst Marketing Strategy Sr Analyst needs 5+ years experience Marketing Strategy Sr Analyst requires: Experience...  ...with cross functional teams to align customer journey changes with launch plans, messaging, and... 
    Senior

    Global Channel Management

    Atlanta, GA
    5 days ago
  • $74.6k - $124.7k

     ...The Property Claims Business Intelligence Analyst analyzes and recommends technical...  ...responsibilities in this job? Acts as the customer / IT liaison during analysis,...  ...Must have 3+ years of insurance claims experience ~3+ years of direct client engagement... 
    Senior
    Local area
    Night shift

    Assurant

    Atlanta, GA
    3 days ago
  •  ...The Home Depot is seeking a Senior Analyst, Fulfillment Strategy to enhance delivery speed and operational efficiency. This role will provide...  ...market intelligence. Ideal candidates will have a degree and experience in fulfillment or logistics. This position requires a strong... 
    Senior

    The Home Depot

    Atlanta, GA
    15 minutes ago
  • $115k

     ...Maximus is currently seeking a Principal Analyst - Senior Pricer. The successful candidate for...  ...must have Federal DoD Pricing experience and will be responsible to deliver and...  ...spreadsheets and cost proposals to Federal customers for products and services. At least... 
    Senior
    Contract work
    Work experience placement
    Local area
    Remote work

    MAXIMUS

    Atlanta, GA
    3 days ago
  • Position Purpose:As a Senior Analyst on the Online Experimentation Team, you will help cross-functional stakeholders examine new ideas by formulating hypotheses and designing experiments to test those hypotheses - translating problem statements into
    Senior

    Home Depot

    Atlanta, GA
    4 days ago
  • Position Purpose:TheSenior Analyst,MarketingAnalytics leads the strategy for quantifying the impact of paid marketing channels on the full customer funnel. In this role, you will go beyond basic web metrics to map the complex user journey frompai
    Senior

    Home Depot

    Atlanta, GA
    3 days ago
  •  ...A leading life sciences consulting firm is seeking a Senior Analyst to support projects related to reimbursement, pricing, and market strategy...  ...have a science-related degree and 1-3 years of consulting experience. Responsibilities include market research, data analysis, and... 
    Senior
    Remote work

    Norstella

    Atlanta, GA
    1 day ago
  • $120k

     ...A leading consulting firm is looking for a Senior IT Analyst, Internal Controls to develop and maintain the IT system of internal controls. This fully remote role focuses on evaluating risks and ensuring compliance with industry standards like PCI-DSS. The ideal candidate... 
    Senior
    Remote work

    Insight Global

    Atlanta, GA
    4 days ago
  •  ...create meaningful technology‑centered experiences that enable our customers to prosper. If you want to work like...  ...to take our Voice of the Customer (VoC) capabilities to the next level and...  ...happen. The CX Research & Modeling Analyst will be a technical owner and architect... 
    Work at office
    Worldwide

    Global Payment Holding Company

    Atlanta, GA
    2 days ago
  • $66k - $106k

     ...Therapeutics in Atlanta, Georgia, seeks a Provider Relations Analyst Sr to manage independent pharmacy network contracting and ensure...  ...Bachelor's degree in Business and have at least five years of experience in pharmacy-related fields. This remote role requires strong... 
    Senior
    Remote work

    Prime Therapeutics

    Atlanta, GA
    4 days ago
  • $143k - $243k

     ...A healthcare company seeking a Senior Principal Actuary to lead actuarial direction and create innovative pricing strategies. This fully remote role requires 10 years of actuarial experience and a Bachelor's degree in Math or related fields. The ideal candidate will have... 
    Senior
    Remote work

    Prime Therapeutics

    Atlanta, GA
    10 hours ago
  • $50k - $60k

     ...Overview The CX Research & Modeling Analyst will be a technical owner and...  ...that turn unstructured customer feedback into consistently...  ...within a complex and growing VoC landscape. Develop and maintain...  ...to reflect real customer experience and support key measures like... 
    Work at office
    Worldwide

    Global Payments

    Atlanta, GA
    2 days ago
  • Position Purpose:The Senior Analyst, Product Marketing plays a critical role in executing go-to-market plans for assigned product areas while owning key strategic inputs that enable successful launches and scaled adoption. This role partners closely
    Senior

    Home Depot

    Atlanta, GA
    4 days ago
  • Position Purpose:The Sr. Business Analyst contributes in a lead role to the Sr. Management team in the evaluation, design, development and implementation of standardized reporting, business processes and information systems solutions. The Sr. Busines
    Senior

    Home Depot

    Atlanta, GA
    4 days ago
  • Overview: Job Purpose The Senior Analyst will report to the Senior Manager/Manager of Federal Compliance team. Tax Senior Analyst’s primary...  ...systems, dataflows, and work papers   Knowledge and Experience ~ Bachelor’s degree in accounting, finance, or a related... 
    Senior

    Intercontinental Exchange

    Atlanta, GA
    9 days ago
  •  ...Job Title: Senior Analyst, IT Governance Architecture Job Type: Fulltime Location: Atlanta, GA (30339) Workplace Type: Hybrid...  ...Systems, Computer Science, or a related field ~5-8 years of experience in IT governance, risk, compliance, or enterprise architecture... 
    Senior
    Full time
    Contract work

    Brickhouse Resources

    Atlanta, GA
    2 days ago
  •  ...Overview: Role: Senior Business Analyst - Retail Domain Location: Atlanta, GA Ideal candidate will have experience: Providing solutions for large engagement with retail business knowledge. Must have a knowledge of the Retail business area and worked... 
    Senior

    Purple Drive

    Atlanta, GA
    3 days ago
  •  ...4, and count over 6,000 dealerships as customers. TradePending brings dealers and customers...  ...highly analytical and business-minded Senior Analyst, Revenue Strategy & Analytics to...  ...Requirements Required: ~3-6 years of experience in analytics, business operations,... 
    Senior
    Full time

    TradePending

    Atlanta, GA
    3 days ago
  •  ...Capital One is seeking a Senior Business Analyst for its Shopping team in Atlanta, GA. This remote-eligible position focuses on strategic analysis...  ...strong analytical skills, at least 2 years of relevant experience, and a quantitative degree. A competitive salary, benefits... 
    Senior
    Remote work

    Capital One

    Atlanta, GA
    2 days ago
  •  ...Responsibilities CBIZ is seeking a skilled Sr. Analyst to join our Advisory Transformation team...  ...Systems, or related field. ~5+ years' experience in professional services and/or...  ...with cross-functional stakeholders and senior leadership. ~ Detail-oriented,... 
    Senior

    CBIZ

    Atlanta, GA
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior VoC & Customer Experience Analyst. Be the first to apply!