Appeals Specialist
Virtual Vocations Inc
Researching and responding to inquiries from various stakeholders, the full-time Appeals Specialist will manage the appeals/dispute process remotely, ensuring timely and accurate customer service and resolution of issues. Key responsibilities Provides customer service and responds to inquiries via phone, fax, mail, or email Interprets requests and determines appropriate responses to resolve issues Conducts research using federal regulations and contract policies to support decisions Required qualifications High School Diploma or equivalent Three years of general office experience, with education or training substitutable on a year-for-year basis One year of experience in Medicare Qualified Independent Contractor appeals or Veterans Affairs, or professional business writing in healthcare, customer service, or legal industries Must have resided in the US for three of the last five years
Vacancy posted 4 days ago
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