Keyholder Lead

Join Team Bird Rock Coffee

Coffee, people, and positive community involvement is what we focus on at Bird Rock Coffee Roasters. We are looking for positive and energetic team players with outstanding service skills who are driven and passionate about coffee and people. Bird Rock Coffee Roasters has an extensive training program where you will learn from some of the best!

Barista/Customer Service/Key Holder Duties & Responsibilities Include:

• Greet and interact with all customers providing everyone with an excellent experience in our stores.
• Maintain a positive demeanor in a busy environment where multi-tasking, cleaning, and effective communication are requirements.
• Prepare batch brew and pour over coffee according to our standards of quality.
• Maintain coffee knowledge on current offerings and confidently and accurately communicate product information to customers.
• Taste coffee each shift worked to improve product knowledge.
• Properly handle and maintain all coffee brewing equipment.
• Follow cash handling and cash register policies and procedures.
• Communicate with team members and management to solve problems and improve service.
• Count store cash drawer and safe daily. Prepare and record cash deposits.
• Delegate team member daily breaks and ensure all labor laws are being followed.
• Lock and unlock store when scheduled accordingly.

Requirements:

• Customer service experience
• Cafe/barista experience
• Weekend/evening availability
• 25-30 hours a week

Application Steps:

1. Log on to brcr.careerplug.com and click the "show me all jobs" link.
2. Click on your desired role/location that you are interested in working at. If you are open to working at multiple cafe locations, please apply to any and all that you would like to be contacted back about. Make sure to note to the hiring manager any and all other locations you have applied to.
3. Follow the instructions to upload your resume and complete your user profile in our hiring database.
4. You will be contacted back shortly with a quick assessment to be filled out, then an interview will be set up as the final step before onboarding and training.
5. You can also find a link to our hiring database at under the "About" tab and following the "Join our team" link.

See you soon and thank you for your time!! Compensation: $17.50 per hour