Value Added Service Associate

Value Added Service AssociateCanal Winchester, Ohio, United StatesReal people. Real service.At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of generosity, respect, innovation, teamwork, and grit, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.We are looking for a new Value Added Services (VAS) Associate to join our growing Inventory Control Team and Fulfillment Center network. This individual will report into our Inventory Control Supervisor and is responsible for executing kitting, assembly, packaging, labeling, and inventory rework activities within the Inventory Control department. This role ensures that inventory impacted by promotions, internal process corrections, or quality initiatives is accurately modified, documented, and returned to available stock while maintaining high standards of inventory integrity and quality control. If you are motivated and want to start a career with a rapidly growing company, we'd love to hear from you!Job Type: Full-Time, Non-ExemptLocation: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110Schedule: Monday through Friday, from 11:00am to 7:30pm ESTBase Salary: $20.00 per hour (paid weekly)Responsibilities:Assemble and package kits by combining multiple products, components, or promotional materials according to defined work instructionsPerform inventory rework resulting from internal process corrections, quality holds, labeling errors, packaging updates, or operational changesRepackage, relabel, or reconfigure products to meet updated internal standards or customer requirementsLocate, pull, stage, and return inventory components accurately to support VAS and rework activitiesVerify correct item numbers, quantities, and product condition prior to assembly or reworkApply barcodes, pricing labels, and internal identification tags in accordance with company standardsInspect completed kits and reworked items to ensure accuracy, completeness, and proper packaging integrityIdentify and report discrepancies, shortages, or damaged inventory discovered during VAS activitiesPrepare and insert required documentation such as packing lists, instruction sheets, or internal reference materialsMaintain accurate production and rework documentation and communicate inventory adjustments to leadershipMaintain organized and clearly segregated work areas for active projects, completed kits, and inventory pending rework or dispositionRequirements:High school diploma or GED equivalentAbility to push and pull objects up to 60 pounds of force independently. Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 poundsAbility to stand and walk for up to 8-10 hours and up to 20,000 steps per dayPreferred Qualifications:1+ years of warehouse, inventory control, assembly, or fulfillment experienceExperience performing kitting, labeling, or light assemblyExperience working in a fast-paced warehouse environmentWhy work with us:We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:Comprehensive and affordable medical, dental, vision, and voluntary life insurance options401(k) with up to 4% company matchPaid vacation, sick time, voluntary time off, and holidaysCompany-paid life insurance and long-term disabilityDiscounted auto, home, and pet insurance programsFlexible spending account (FSA)Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)Stepping Up to Leadership professional development programCompany rewards and recognition programAnd more!We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company's growth and accomplishments.We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on cross-training, internal mobility options, and Stepping Up to Leadership program.We give back – We live and breathe our core value, generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our daily start-up meetings, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.