Federal Work Study - Customer Service Representative - Academic Support Services

Customer Service Representative

The customer service representative will perform various job duties as requested by the department. These range from greeting the customers to answering the phone. Sponsorship is not available for this position.

The position requires a person with a pleasing "customer service"-oriented personality. The candidate should be at ease with technology such as computers, copiers, iPads, and printers. Ability and desire to assist others are a must. Previous experience in a customer service or office environment is preferred but not required.

Must be enrolled as an Albany State University student. Must have a pleasant personality. Must be able to work a flexible schedule between the hours of 9:00 am and 5:00 pm. Monday through Friday. Must be able to operate a iPad, printer or other electronic devices Must be able to effectively communicate with student Must be able to demonstrate active listening skills enable to troubleshoot students' needs. Qualified candidates are required to interview.

Experience working in retail, fast food, or other customer service-related industry positions.

Cover letter Resume References (3)

Being able to understand someone's needs Being able to think critically about a student problem Being able to effectively communicate with the student

Columbus State University