Front Desk Representative

Job Description

Job Description

Benefits/Perks

• Flexible Schedule
• Paid time off
• Ongoing training

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. 

Responsibilities 

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist patients with paperwork, verify patient demographics and insurance information
• Collect co-pays, balances, and payments, verify patient insurance eligibility prior to visits, confirm referrals or authorization required
• Update insurance information, assist with administrative tasks as needed

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Medical office experience preferred 
• Excellent multi-tasking skills