INSIDE SALES REPRESENTATIVE (AUSTIN)

Job Description

Job Description

JOB SUMMARY

The Inside Sales Representative is responsible for retaining and expanding sales of assigned programs including residential, commercial or construction and for building new relationships using inbound and outbound calling programs.

CORE RESPONSIBILITIES

1. Meet monthly revenue goals.
2. Prospect and close inbound and outbound phone sales.
3. Draft sales contracts and complete the required documents for new customer accounts.
4. Prepare customer proposals.
5. Enter customer data into the customer relationship management system
6. Audit service agreements and obtain approvals.
7. Serve as the customer’s liaison with other departments.
8. Attend sales meetings.
9. Respond to customer voicemails, emails and other communications in a timely manner.
10. Other duties as assigned.

REQUIRED SKILLS & QUALIFICATIONS

• High school diploma or its equivalent
• At least one year of sales or customer service experience
• Must exhibit a professional appearance and telephone demeanor
• Basic proficiency in the use of Microsoft Office Suite products – e.g. Excel, Word, Outlook
• Must demonstrate strong verbal and written communication skills
• Must be detail-oriented, demonstrate a strong work ethic and be willing to adapt to change
• Strong organizational skills and multi-tasking abilities
• Demonstrated ability to think analytically and problem-solve
• Must be able to work well with internal customers at all levels of the company

PREFERRED SKILLS & QUALIFICATIONS

• College degree
• Experience using CRM software
• Record of sales excellence