Member Relationship Consultant II

Position Overview

We are actively seeking a Member Relationship Consultant II to join our branch team . The primary function of this position is to provide a remarkable experience for our members by assisting them with various requests, finding solutions to meet their financial needs, opening new accounts, and processing loan applications. You will be responsible for establishing member relationships, cross-selling additional products and services, and making quality referrals to the real estate and investment services team. This position is fully on-site and could be an excellent opportunity for someone with teller experience looking to grow their career.

What You’ll Bring

• At least 6 months of similar or related experience.
• A strong passion for working with members.
• Previous banking/credit union experience.
• Proficiency in the use of personal computers and Microsoft Office suite.
• A professional demeanor to operate in a member facing environment and over the phone.
• A love for a collaborative, energetic, and member focused environment.
• The ability to multi-task and adapt to a fast-paced environment.
• A strong work ethic as well as an outgoing, positive demeanor.
• Bilingual in Spanish is preferred.
• Prior Symitar experience is preferred.

What You Can Expect From COFCU:

• A fun work environment! The Credit Union (CU) helps build relationships by providing remarkable service, celebrating internal and external opportunities, acting with integrity, and loving the Arlington community.
• Highly competitive compensation and benefits package to include medical, dental, vision, life, short-term and long-term disability insurance, 401(k) plan, profit sharing, paid holidays, and paid time off. We also offer pet insurance!
• Employee PERKS to include: a culture day, birthday off with pay, volunteer leave, tuition reimbursement, casual dress environment, discounted gym membership, discounted loans, employee referral bonus program, exciting employee engagement events, and more!

Join the COFCU team! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or state as an individual with a disability.