General Manager

Job Description

Job Description

Salary Range: $65,000 - $75,000 / year

Sign-On Bonus: $3,000*

Join our expanding team!

For our guests, we offer more than just a dining experience; it’s a place to enjoy good food, have fun, and connect with friends.

For our employees, we provide an incredibly rewarding work environment!

As a General Manager, you will lead your team by fostering a positive atmosphere, boosting morale, and motivating everyone to achieve excellence. Your role will involve implementing and supporting action plans aligned with our organizational goals. You will oversee the restaurant's daily operations, focusing on staffing, team development, sales enhancement, cost control, and maintaining high operational standards.

Why choose to work with us?

• COMPETITIVE SALARY
• BONUS OPPORTUNITIES (Paid Quarterly): Up to 24% of Annual Salary
• COMPLIMENTARY MEALS
• Paid Time Off
• Paid Holidays
• Employee Referral Program
• Career Advancement Opportunities

Benefits

• Medical, Dental, and Vision Coverage
• Short and Long-Term Disability Insurance
• Employer-Paid Life Insurance
• 401(k) Plan with Employer Matching (subject to additional eligibility criteria)

Key Responsibilities

The individual in this role will be expected to engage in the following activities:

• Complete all necessary training, including:
• General Manager Development Plan and Operations Excellence Capstone Class
• Food Safety Certification and Manager Certification
• Any additional training mandated by the organization
• Ensure exceptional guest experiences at the restaurant
• Maintain adequate staffing by sourcing, interviewing, hiring, and recognizing top talent
• Provide team members with comprehensive training, ongoing mentoring, and coaching while holding them accountable for their performance
• Create effective work schedules in a timely manner to drive sales and manage labor costs
• Plan and assign shift responsibilities, clearly communicating expectations and making adjustments as necessary
• Uphold service, product quality, and cleanliness standards consistently
• Foster a positive culture and high team morale through guidance and leadership, serving as a role model
• Drive profitability by increasing sales, managing costs, developing team members, and ensuring operational standards are met
• Enhance sales by building community relationships and delivering outstanding products and services
• Control costs and minimize losses while striving for continuous improvement in operational standards and compliance with all guidelines and policies
• Conduct performance evaluations for crew members and assist in evaluations for managers
• Ensure compliance with all relevant laws, guidelines, and policies
• Utilize management tools and maintain organized, accurate records
• Review performance metrics daily and develop action plans to improve systems and processes for better profitability, sales, and guest satisfaction
• Address guest and team member complaints or concerns promptly and respectfully
• Maintain a flexible attitude that allows for performance beyond the outlined responsibilities
• Ensure team safety by adhering to all safety protocols
• Escalate issues to your supervisor when necessary
• Perform any other duties essential for smooth restaurant operations

Qualifications

To be eligible for this position, candidates must meet the following criteria:

• Must be at least 21 years old
• Must possess a valid driver’s license, vehicle insurance, and reliable transportation
• Availability to work a minimum of 5 days and 48 hours per week
• Ability to work a flexible schedule, including days, nights, weekends, and holidays
• Successful completion of a background check and motor vehicle report
• Demonstrated leadership qualities, organizational skills, and ability to collaborate effectively with others
• Minimum educational requirement: High school diploma or equivalent; some college preferred
• 3-5 years of management experience required
• Experience in restaurant management preferred

Physical Requirements

The following physical capabilities are necessary to perform the essential functions of this role. Reasonable accommodations will be considered to avoid undue hardship on the organization:

• Ability to sit, stand, and walk for extended periods
• Occasional bending, stooping, crouching, or climbing, including the use of ladders
• Frequent lifting, pushing, pulling, and carrying up to 50 pounds, including overhead lifting
• Continuous use of hands and wrists for grasping and fine motor tasks
• Effective communication skills, including speaking, reading, and writing
• Ability to maintain effective audio-visual perception to observe and respond to the environment
• Work in environments with varying temperatures and potential exposure to food allergens
• Operate and work safely with restaurant equipment, including knives, fryers, and other potentially hazardous tools

*Sign-on bonuses are distributed in three equal installments according to the following schedule: the first payment is made 30 days after the hire date, the second payment is made 60 days after the hire date, and the third payment is made 90 days after the hire date. To qualify for each bonus payment, the new hire must be employed at the time of payout.

We are an equal opportunity employer and do not discriminate in employment decisions based on any protected characteristic under federal, state, or local law.