Retail Sales Associate, Verge Mobile, a T-Mobile Authorized Retailer - Wilmington, MA

Retail Sales Associate Verge Mobile, a T-Mobile Authorized Retailer

Ready to dive into the world of wireless and tech? As a Retail Sales Associate, you will be part of an energetic team that brings the T-Mobile experience to life. You will develop key skills by working hands-on with customers, figuring out what they need, showcasing the latest devices and services, and helping them stay connected.

This isn't just a sales job, it's about creating real connections, building trust, and making every interaction count. You'll grow your knowledge every day, with full support and training to help you sharpen your skills and prepare for your next steps.

If you love tech, thrive in fast-paced environments, and are competitive, Verge Mobile is the team for you!

Our Core Values:

#OwnIt | #LimitlessGrowth | #Connection | #Achievers | #SeriousFun | #Integrity

Why You Will Love It Here!

Competitive base pay + uncapped monthly commissions + 401k with company match

Access to your pay before payday with Daily Pay

Career development and growth opportunities

Paid Time Off

Medical, Vision, & Dental benefits, plus Pet and Legal Insurance, and other ancillary benefits available

Epic company trips, sales contests & incentives

Discounts on the tech you love

Responsibilities

What You Will Do:

• Complete the New Hire training and meet program requirements to become eligible for the bonus.
• Build proficiencies related to selling T-Mobile wireless products and services to our customers, while providing a best-in-class customer experience by:
  • Exploring individual needs and provide hands-on demonstrations of the latest and greatest technology in-store.
  • Guiding customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise.
• Approach service and sales needs with care, patience, honesty, and empathy.
• Become skilled and be able to consistently demonstrate the ability to balance the customer experience while attaining performance targets.
• Always be knowledgeable of the latest T-Mobile wireless plans, services, and products.
• Always be knowledgeable of the store's operational requirements.
• Perform other related duties as assigned.

Qualifications

What You Bring:

• High School diploma or equivalent.
• Great communication skills.
• Flexibility to work various shifts throughout the week which may include evenings, weekends, and holidays.
• Always have a can-do attitude that is positive, supportive, and cooperative.
• Team player that can work along with peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
• You are at least 18, authorized to work in the U.S., and can pass a background check.
• Must be able to receive identity verification with CLEAR before being hired.

What the Job Demands Physically:

• • Standing and Walking: Must be able to stand for extended periods while assisting customers.
  • Lifting and Moving: Required to lift (up to 25lbs) and move boxes of merchandise, fixtures, or other items.
  • Bending, Kneeling, and Reaching: Tasks like stocking, assisting customers, or retrieving items from lower shelves require these movements.

Verge Mobile is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Min USD $15.10/Hourly