Customer Experience Engineer

Virtual Vocations Inc

To support a growing customer base, the full-time remote Customer Experience Engineer will focus on scaling product adoption through technical enablement, structured Proof of Concepts (PoCs), and the creation of high-impact technical content. Key responsibilities Design and deliver advanced technical sessions for various audiences, creating structured enablement series aligned to customer maturity stages Develop scalable PoC frameworks and define success criteria for common adoption scenarios, translating Docker capabilities into practical architectural patterns Produce deep technical assets such as recorded walkthroughs and architecture guides, while acting as a subject matter expert for non-support technical inquiries Required qualifications 5+ years in Solutions Engineering, Technical Account Management, DevOps, or similar technical roles Strong hands-on expertise in Docker, container ecosystems, secure software supply chain practices, and CI/CD pipelines Experience designing and executing structured PoCs with defined success criteria Ability to present complex technical topics clearly to senior engineering audiences Strong written communication skills with experience producing technical blogs or deep technical content

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Vacancy posted 16 hours ago

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