Account Executive, North Texas

Who We Are Ready to make a real impact in cybersecurity? At Critical Start, we're not just protecting organizations; we're redefining how it's done. We're a team united by an inspiring purpose: to stop breaches, simplify security, and shape the future of cyber defense. If you're passionate about cutting‑edge technology, thrive in a collaborative environment, and want your work to truly matter, you've found your home. We deliver 24x7 AI‑accelerated, human‑validated detection, investigation, and response across IT and OT. This means we cut through the noise, investigate real threats, and take trusted, SLA‑backed action—all powered by the brightest minds and the latest AI. Since 2012, we've been helping organizations outpace evolving attacks with faster response, fewer escalations, and measurable risk reduction. Innovation isn't just a buzzword here; it's our DNA. We pioneered the first MOBILESOC app for on‑the‑go detection and response, infused AI into automated alert resolution to eliminate noise, and slashed investigation time by an astounding 99.3%. We're transforming how security teams work, and you could be a part of it. From AI‑assisted triage to analyst copilots that elevate human expertise, we combine machine intelligence with human judgment to deliver outcomes our customers trust. If you're looking for a high‑trust, high‑impact team where your ideas are amplified by AI and valued by colleagues and customers alike, Critical Start is the place for you. Who You Are We are seeking a motivated and ambitious Account Executive to join our Sales team as we continue to expand in the cybersecurity space. This position offers the flexibility of remote work, but candidates must be located in the assigned territory Central (North Texas/DFW area). As an Account Executive, you will play a crucial role in driving revenue through new customer acquisition and expanding existing accounts. You will leverage our comprehensive portfolio, including managed detection and response services, professional services, and risk & compliance solutions, to deliver exceptional value to clients. The ideal candidate is driven, resourceful, and eager to exceed goals! You will possess a strong combination of industry knowledge, experience, and exceptional relationship‑building skills; with a strong ability to build and maintain relationships across multiple verticals. You will manage your territory with autonomy while collaborating closely with internal teams in a fast‑paced, dynamic environment. If you are passionate about cybersecurity and accelerating your career, we would love to connect with you! What You Will Be Doing? Act as a cybersecurity advisor and point of contact for clients and prospects, providing expertise in areas such as endpoint security, network security, security operations, vulnerability management, SIEM, incident response, security assessments and testing, threat intelligence, and more. Drive new business sales while managing the sales process from prospecting to closure, ensuring inclusivity and diversity throughout. Consistently meet or exceed sales quotas while contributing to the accuracy and timeliness of customer, pipeline, and forecast data. Have experience managing and building relationships with resellers and partners from diverse backgrounds to drive business growth. Deliver dynamic and engaging presentations and product demonstrations through various platforms, including MS Teams and in‑person meetings, fostering inclusivity. Execute the full sales process, including pipeline development by identifying and qualifying opportunities within your territory, and negotiating pricing and contractual terms to achieve successful sales closures. Provide excellent service and support to prospects and customers, establishing and nurturing long‑term business relationships. Continuously build, maintain, and expand your knowledge to become an expert on Critical Start's inclusive solutions. Occasionally travel may be required to provide support for marketing activities, events, and customer meetings across different states, ensuring inclusivity and accessibility. Utilize Salesforce or similar tools to track all relevant information related to opportunities and accounts, effectively managing your territory while promoting diversity and inclusivity. What You Will Bring? Required Qualifications Bachelor's degree or 5+ years of related outside sales experience Must be physically located in assigned geography: North Texas; DFW area Experience partnering with technology value‑added partner companies or manufacturers Cybersecurity sales experience Channel Sales experience Experience with achieving quota attainment in a remote sales position. Proven excellence in selling IT security solutions to enterprise organizations and running an effective sales process Demonstrated ability to close complex deals involving multiple executive‑level stakeholders and enterprise sales cycles Successful record of prospecting, engaging, penetrating organizations at multiple levels, and acquiring major/enterprise‑level customers, with an existing rolodex of customers and channel relationships within the assigned geography. Previous work experience with sales tools including Salesforce.com, MS Office Suite & Teams, OneDrive, and other CRM/Marketing applications Desired Qualifications Managed Service Sales experience a plus Managed Detection & Response (MDR) experience is preferred What It's Like Working Here Imagine a dynamic, enjoyable, and rewarding work environment. We are professionals, and the work we do holds immense significance, like saving our customers from potential disasters. However, we believe in not taking ourselves too seriously. Prefer a casual dress code every day? No problem, as we find comfort enhances our thinking. Our workplace in Plano, TX offers open offices, collaborative meeting spaces, phone rooms, and wellness rooms. In the breakroom, friendly competition arises with games like ping‑pong, bubble hockey machine, foosball, or the gaming machine. What harm does a little healthy competition among friends do? Compensation and Benefits Competitive salary with bonus potential Comprehensive health benefits with generous employer contributions for medical, dental, and vision Additional Ancillary Benefits offered at 100% employee contribution Unlimited PTO (Paid Time Off) policy Paid Parental and Military Leave Dental and Vision Plan Employer‑provided Life Insurance, Long‑Term Disability, and Short‑Term Disability coverage Additional Voluntary Life Insurance coverage 401(k) Plan with Matching Program Mines Employee Assistance Program Monthly Wellness Initiatives Optional Pet Benefits Discount Plan Mental AND Physical Requirements It's important to note that specific physical and mental requirements may vary depending on the nature of the office job, organization, and individual responsibilities. Physical Stationary position for extended periods of time. Constantly operate a computer. Occasionally you may be required to move equipment or other items up to 20 lbs. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. Mental Must be able to apply established protocols in a timely manner. Make timely decisions in the context of workflow. Ability to complete tasks and perform in situations requiring speed deadlines, or productivity quota. Ability to work effectively and efficiently in high stress situations. Ability to simultaneously address multiple complex problems. Compensation Base salary range: $125,000 - $150,000 USD . Additional Compensation Performance‑based variable compensation. Equal Employment Opportunity Statement Critical Start welcomes people from all backgrounds and walks of life. One of our core values is to "Do what’s best for our employees," and that starts with the hiring process by finding the best candidates and providing an environment that upholds equal employment opportunities for all employees and applicants, strictly prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We prioritize your privacy and security. Please note that Critical Start will never request financial information or sensitive personal data during the interview process. If you encounter any suspicious requests, do not respond and contact us directly at View email address on click.appcast.io. Application Deadline May 31, 2026. How to Apply Interested candidates are invited to visit our career site and apply for the position: #J-18808-Ljbffr Critical Start