Operations Specialist

Operations Specialist

Turn strategy into action—thrive as an operations specialist at ActionLink!

ActionLink is hiring a driven operations specialist to help execute and elevate our client programs. Partnering closely with account teams, you'll manage timelines, analyze performance, and streamline processes to ensure flawless delivery and strong results.

Primary Responsibilities:

• Coordinate and execute merchandising projects from launch to completion
• Track timelines, monitor KPIs, and ensure all deliverables stay on target
• Collaborate with clients and internal teams to drive seamless program execution
• Evaluate performance metrics and translate data into actionable insights
• Identify opportunities to streamline processes and improve overall efficiency

Schedule and What We Offer:

• Full-time: 40 hours per week - Monday through Friday; 9:00am-5:00pm
• $18.00 to $21.00 per hour commensurate with experience
• Diverse mixture of remote work and market visits
• Medical, dental, vision, life and prescription insurance plans
• W2 employment with biweekly pay schedule & direct deposit
• Paid time off
• 401(k) option with employer match

What You Will Do:

• Oversee data quality, performance analysis and reporting for client programs
• Act as a cross-functional partner to drive alignment and program success
• Lead QA efforts and identify opportunities for continuous improvement
• Provide operational support as needed while ensuring compliance with company guidelines

If You Are a Match, We Would Love to Connect With You:

• Associate's degree or equivalent experience preferred
• Background in account management or operations with client-facing exposure
• Strong relationship-building and cross-functional collaboration skills
• Analytical thinker with solid problem solving abilities
• Excellent time management, organization and communication skills
• Proficient in Microsoft Excel

Physical Requirements:

• Access to quiet work space with reliable high-speed internet connectivity and smartphone
• Comfortable working on a company-issued laptop for extended periods throughout the day
• Valid driver's license and be able to rent a car under ActionLink's corporate insurance standards
• Able to travel locally by vehicle and/or nationally by plane as needed or requested

We are an equal employment opportunity employer