Registered Nurse Care Manager

Job TitlePromotes and facilitates effective management of hospital resources from admission to discharge, collaborating with the assigned clinical team to identify patients most likely to benefit from care coordination services to include assessing patients' risk factors and the need for care coordination, clinical utilization management and the transition to the next appropriate level of care.What You Will Do:Initially and concurrently assesses all patients within assigned population to include, but not limited to:Accurate medical necessity screening and submission for Physician Advisor reviewCare coordination that includes admitting diagnosis/medical history, current treatments, age, payment source, resources, support systems, anticipated needs, expected length of stay, appropriate level of service, special/personal needs, and other relevant information.Assignment of initial DRG to determine GMLOS, while concurrently monitoring and managing LOS and transition planning as appropriate through assessment and reassessment and the application of InterQual guidelines.Leading and facilitating multi-disciplinary patient care conferencesManaging concurrent disputesMaking appropriate referrals to other departmentsIdentifying and referring complex patients to Social Work ServicesCommunicating with patients and families about the plan of careLeading and facilitating Complex Case ReviewIdentification and documentation of potentially avoidable daysIdentification and reporting over and underutilizationEnsures compliance with all regulatory standards including Federal, State, Local and Joint Commission with review requirements for Managed Contracts, Medicare, Medicaid, and Campus related to admission and continued stay approval.Adheres to Utilization Management Plan.Integrates National standards for care management scope of services including:Utilization Management supporting medical necessity and denial preventionTransition Management promoting appropriate length of stay, readmission prevention and patient satisfactionCare Coordination by demonstrating throughput efficiency while assuring care is the right sequence and appropriate level of careEducation provided to physicians, patients, families, and caregivers.Communicates appropriately and timely with the interdisciplinary team and third-party payers.Prioritizes activities in assigned areas to focus on high risk, high cost, and problem prone areas.Develops collaborative relationships with patient business, nursing, physicians, and patient/family to facilitate efficient movement through the continuum of care.Monitors and evaluates data, fiscal outcomes, and other relevant information to develop and implement strategies for improvement.Forwards identified quality and/or risk issues appropriately.Maintains positive relationships with outside/onsite reviewers and other payer representatives.Identifies cultural, socio-economic, religious, and other factors that may impact treatment.Involves patient's family in the development of the treatment plan as appropriate while explaining procedures, therapies, systems treatment plans, and discharge plans in age/developmental/educational specific terms to patient/family.Reviews patient's discharge plan at multidisciplinary meetings and/or staffing to facilitate communication with other healthcare team members.Prioritizes workload to manage multiple priorities while using problem-solving skills to meet goals.Enhances professional growth by participating in educational programs, current literature and/or workshops.Possesses excellent interpersonal skills and ability to work in a team environment.Respects the rights and privacy of others and holds staff member information in strict confidence.Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.Maintains compliance with all Orlando Health policies and procedures.Maintains records and documentation of work performed in an organized and easily retrievable fashion while maintaining confidentiality of data and patient information.Reviews current literature on a regular basis, maintains reference materials and updates as required, and keeps abreast of relevant reimbursement information.Actively serves on committees and task forces to promote quality, cost-effective care for patient population.Required skills include demonstrated organizational skills, excellent verbal and written communication skills, ability to lead and coordinate activities of a diverse group of people in a fast-paced environment, critical thinking and problem-solving skills and computer literacy.Performs other duties as assigned or required.Qualifications:Graduate of an approved school of nursing.Three (3) years of experience in chronic disease management, care management, care coordination, utilization management, or acute clinical care.Must hold and maintain a current Florida RN license.Handle with Care (HWC) Certification is required for the Behavioral Health Unit within 90 days of hire.Schedule: M-F with a Saturday shift rotated in every 5 weeks. When the person works a Saturday, they get a week day off. The shifts are primarily 8am-4:30pm, but Late shifts from 10am-6:30pm are rotated in. So typical week will be 3 day shifts, and 2 late shifts. Closed Sundays and Holidays.Section 1557 Non-Discrimination The Office for Civil Rights (OCR) enforces Section 1557 of the Affordable Care Act (Section 1557), which prohibits discrimination on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics), in covered health programs or activities. 42 U.S.C. 18116.