Business System Adoption Specialist

Clinical Business Analyst Remote role Long term contract Work with GDO, R&D and cross‑functional stakeholders to collect, develop and deploy effective support materials for systems in DSDS ownership. Work with the Business System Owner (BSO) for the system portfolio to identify and understand the system capabilities to create easy to understand user‑facing materials. Support clinical systems BSO and change management functions by contributing to process development, training, and change management. Accountabilities Develop user‑facing materials for the system(s) in alignment with GDO/R&D business and strategic priorities. Support the Business System Owner in the development of overall clinical system user adoption through material development, change management, and communications. Support system readiness analyses for the enablement of new capabilities. Partner with Product Manager(s) for the clinical systems to ensure understanding of forthcoming system capabilities. Collaborate with system owners and stakeholders to resolve issues promptly and accurately. Actively represent the end user’s experience to the BSO to inform any system challenges preventing successful adoption. Support education and awareness of available support resources for end users. Education, Behavioral Competencies and Skills Bachelor’s Degree or international equivalent preferred; advanced degree preferred. 4+ years of experience in business analysis, stakeholder engagement, change management. 3+ years of experience in life sciences preferred, with experience in clinical trial management/operations preferred. Experience with EDC, clinical trial operational systems, regulatory reporting or vendor management system a plus. Demonstrated experience working in a matrixed environment and navigating complex issues/situations with vendors to achieve business results. Ability to navigate complex challenges with a solution‑oriented mindset. Experience with communication and presentation to cross‑functional audiences. Demonstrated experience providing successful engagement strategies with end‑users to ensure strong adoption and utilization of capabilities. #J-18808-Ljbffr