WordPress Site Builder & Content Writer

Job Opportunity

We are a premier third-party logistics company (3PL). ARS Group was started in 2002 by Mike Paradee in San Jose, CA. In 2012 we joined Trinity Logistics as an independent agent. In 2017 we opened an office in Charlotte, NC. Our mission is to provide a premium partnership without the premium price tag. Premium – "Excellence is never an accident; it is the result of high intention, sincere effort, intelligent direction, skillful execution, and the vision to see obstacles as opportunities." Partnership – We engage to change and improve people's lives and businesses. We treat our customers' money like it's our money. We build trust through transparency and communication. Value – We don't chase the dollars; we pursue excellence, we take care of the pennies, and the dollars follow. We reduce waste through efficiency and continuous improvement.

Job Description

This is a remote position. About the role we are looking for a versatile WordPress Site Builder & Content Writer who can own both our external web presence and our internal knowledge base. This person will work closely with our operations, sales, and leadership teams — attending internal meetings, interviewing subject-matter experts, and turning raw information into polished content for two distinct audiences: our customers and carriers on one side, and our internal team on the other. This is a role for someone who is equally comfortable building and maintaining a WordPress website as they are writing a process guide or drafting a blog post. If you enjoy learning new industries, asking good questions, and organizing information clearly, this role was built for you. Schedule is 8 hours/day, 8am to 5pm, Eastern Time, Mondays to Fridays.

Your responsibilities:

• WordPress Website Management: Build, maintain, and update the ARS Logistics WordPress website, including pages, blog posts, landing pages, and any customer- or carrier-facing resources. Ensure the site is organized, easy to navigate, up to date, and optimized for search engines (SEO). Coordinate with leadership and the IT Administrator on any design or structural changes needed.
• External Content Writing: Write informative, well-researched blog articles and web content covering topics relevant to freight, shipping, and logistics — written for customers, carriers, and industry readers. Publish content directly to WordPress and manage the content calendar. Ensure all external content reflects the ARS Logistics brand voice: clear, professional, and approachable.
• Internal Documentation: Develop and maintain Standard Operating Procedures (SOPs), process guides, onboarding documents, and training materials for internal teams. Work with department leads and team members to capture how things are done and document them in a clear, reusable format. Organize and maintain a central internal knowledge base so team members can find what they need quickly.
• Research & Information Gathering: Attend internal team meetings (as appropriate) to stay informed on company operations, updates, and priorities. Conduct 1–2 structured interviews per week with internal subject-matter experts (SMEs) to gather accurate information for content and documentation. Independently research logistics industry topics as needed to support content creation.

Important notes: This role involves access to internal company processes and operational information. A Non-Disclosure Agreement (NDA) and data-handling clause may be required prior to start. Meeting attendance and tool access will be confirmed during onboarding based on role scope and leadership approval. Compensation is offered in PHP on an every 2-week basis. Rate is negotiable within the stated range based on demonstrated experience.

Requirements:

• Required skills & experience: Proven experience writing clear, structured content in English — articles, guides, SOPs, or similar. Hands-on experience building or managing WordPress websites (pages, posts, plugins, basic SEO). Strong ability to interview non-writers and extract usable, accurate information. Ability to write in two distinct styles: engaging and informative (external) and precise and procedural (internal). Self-directed and organized — able to manage your own deadlines and content pipeline with minimal hand-holding. Comfortable working fully remotely and communicating asynchronously across time zones.
• Nice to have: Familiarity with freight, logistics, trucking, or supply chain — or a demonstrated ability to learn a technical industry quickly. Experience with SEO tools (e.g., Yoast, Google Search Console, Ahrefs, or similar). Experience with documentation platforms (e.g., Notion, Confluence, or Google Docs). Basic graphic design or image editing skills for web content (e.g., Canva). Experience working with remote or US-based companies.