Project & Operations Coordinator

Job Description

Job Description

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Position: Project & Operations Coordinator Reports to:       Operations Manager

You keep projects moving. You keep customers happy. You keep the business running smoothly. We’re a small, fast‑growing kitchen remodeling company specializing in cabinet redooring and refacing, and we’re looking for a highly organized Project & Operations Coordinator to manage the flow of every job from “sold” to “completed.”

This role is the operational hub of our business — ensuring materials arrive on time, schedules stay tight, installers have what they need, and customers feel confident every step of the way.

What You’ll Do

???? Project Coordination

• Build and manage project schedules with installers, subcontractors, vendors, and customers.

• Maintain and update the production calendar to keep all jobs on track.

• Prepare project packets, work orders, change orders, and customer sign‑off documents.

• Schedule templates, countertop installs, deliveries, inspections, and other project milestones.

• Coordinate permits and third‑party services when required.

???? Purchasing & Vendor Management

• Track material lead times and proactively communicate delays or changes.

• Verify incoming deliveries for accuracy, quality, and damage.

• Order and coordinate replacement materials when needed.

• Manage inventory, local pickups, and warehouse organization.

???? Project Administration

• Maintain accurate project records in ServiceMinder.

• Track each project from sale → production → installation → completion.

• Coordinate punch lists, warranty work, and follow‑up tasks.

• Ensure projects are closed promptly and final payments are collected.

• Provide operational reporting and updates to the owner.

What Success Looks Like

• Projects start on schedule with no surprises.

• Materials arrive before installation begins.

• Installers have everything they need — no last‑minute scrambles.

• Scheduling conflicts are rare and resolved quickly.

• Punch lists are closed fast and customers feel taken care of.

• Final payments are collected promptly and cleanly.

Who Thrives in This Role

• You love organizing chaos into clean, predictable workflows.

• You’re proactive — you solve problems before they become problems.

• You communicate clearly with customers, vendors, and installers.

• You enjoy being the “central command center” for a busy project pipeline.

• You take pride in accuracy, follow‑through, and keeping things moving.

Why You'll Love Working Here
At Kitchen Tune-Up, we're more than a remodeling company—we're a team that takes pride in transforming homes and delivering an exceptional customer experience. As a growing locally owned business, every team member has the opportunity to make a meaningful impact. Your ideas will be valued, your contributions will matter, and you'll have the chance to grow alongside our business.
If you're looking for a position where you can combine customer service, organization, marketing, and creativity while making a real difference every day, we'd love to hear from you.