Admitting Representative

Job Description

Job Description

Join Our Team at Memorial Hospital – A 5-Star Community Hospital!
Memorial Hospital in Chester, Illinois, is proud to be a nationally recognized 5-Star Critical Access Hospital. We are dedicated to delivering exceptional care to our patients and fostering a supportive and compassionate environment for our staff. Join a team that values quality, collaboration, and community.

Position: Patient Registration Representative
Status: Full-Time with Benefits
Schedule: Variable hours and days during the week with rotating weekend shifts.

Job Summary:
The Patient Registration Representative is responsible for greeting and registering patients in a prompt, friendly, and professional manner. This position plays a key role in creating a positive first impression for patients, visitors, and families.

Key Responsibilities:

• Register patients efficiently and accurately upon arrival

• Greet and assist all patients, visitors, and responsible parties in a courteous manner

• Respond to emergency management situations as needed

• Collect co-payments and patient account balances when applicable

• Handle incoming hospital calls and route them to the appropriate departments

• Ensure compliance with hospital policies, procedures, and quality standards

Requirements:

• Associate’s degree in Business or Accounting preferred, High school diploma or equivalent required with over 2 years of customer service.

• Must have strong customer service and communication skills.

• Proficiency with computers, multitasking in a fast-paced environment and type 40+ words a minute.

• Must be able to sit for more than 66% of the workday.

• Requires the ability to take patients by wheelchair to other areas of the hospital for appointments or treatments.

• Vaccinations per IDPH, CDC, and CMS.

Why Join Memorial Hospital?

• Excellent pay and offers shift differentials for evenings, nights and weekends.

• Health insurance offered for employees for less than $20.00 a month for the wellness option. Additional insurance options of; dental, vision, disability, life, accident critical illness and accidental death policies.

• Paid time off (PTO) and extended sick leave

• Retirement plan of 5% with option of additional employer match program.

• Tuition assistance and professional development support.

• Employee wellness programs.

• Employee Assistance Program (EAP)

• Discount Services at Memorial Hospital Chester and RHC.

• Supportive and inclusive work environment

Apply Today!
Become part of a mission-driven organization where you can make a difference every day.

Memorial Hospital is an Equal Opportunity Employer.