Customer Counter Cash Handler - Austin, TX

Customer Counter Cash Handler

Duration: 3 months (contract)

Location: Austin, TX

Work Shifts: (Monday Sunday) 1:30pm to 7:30pm

Job Description

The store retail store associate (part time) is responsible for assisting and delivering exceptional service to all customers. Services provided at the store include receiving and processing packages for courier shipment, and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The retail store associate will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information.

Job Duties

This position has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Duties will include such tasks as customer interaction, delivering quality solutions for customer problems, and administering world class customer service.

Other Duties

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, the store team members, and leadership.
• Takes ownership of the customer's needs and offers solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Minimum Requirements

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suite
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Willing and able to work up to 28 hours per week.