Administrative Coordinator

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Competitive salary
• Employee discounts
• Tuition assistance

The Administrative Coordinator at The Learning Experience plays an important role in supporting the daily operations of the center. This position is ideal for a highly organized, friendly, and detail-oriented professional who enjoys working with families, supporting staff, and helping create a welcoming and positive environment for children and employees.

Role Responsibilities

ADMINISTRATIVE & CENTER OPERATIONS

• Provide administrative support to the Center Director and leadership team.
• Maintain accurate employee and family records in center systems.
• Assist with payroll preparation and review employee timekeeping for accuracy.
• Support scheduling and help ensure staffing information is organized and up to date.
• Manage office supplies, center inventory, and administrative materials.
• Assist with vendor communication, maintenance requests, and facility-related needs.
• Support billing, account receivables, and family account inquiries.
• Assist with registration and enrollment paperwork.
• Help coordinate staff meetings, trainings, and center events.
• Support communication between the leadership team, teachers, and families.

FAMILY & CUSTOMER ENGAGEMENT

• Answer phone calls, emails, and general inquiries in a timely and friendly manner.
• Assist prospective families by providing information and scheduling tours.
• Follow up with prospective families and support the enrollment process.
• Maintain accurate information in the lead tracking portal.
• Assist with family communications, including newsletters, announcements, reminders, and billing communications.
• Support center events, family engagement activities, and special programs.
• Assist with local marketing and community outreach activities as needed.
• Support social media and other family engagement initiatives.

Qualifications

• DCF 45 Hours 
• Previous childcare administrative experience.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Friendly, professional, and customer-service-oriented personality.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable using computers, email, scheduling systems, and Microsoft Office.

The ideal candidate is dependable, organized, welcoming, and passionate about supporting children, families, and staff. If you enjoy working in a fast-paced environment and being an important part of a successful childcare center, we would love to hear from you!