Planning, Performance, and Innovation Coordinator

Job Description

Job Description

City of Roswell, Georgia

JOB DESCRIPTION

To perform this job successfully, an individual must be able to satisfactorily perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description but which may be reasonably considered to be incidental in the performance of their duties, just as though they were actually written out in this job description.

Department: Administration

Pay Grade: 512

FLSA Status: Exempt

Job Code: A507

JOB SUMMARY

This position plays a key role in supporting citywide strategic planning, performance management, and innovation efforts, as well as enterprise communications, by managing workflows, coordinating cross-departmental activities, and ensuring the efficient operation of the PPI function. The PPI Coordinator also provides advanced administrative, organizational, and project support to the Deputy City Administrator of Planning, Performance, and Innovation (DCA-PPI).

ESSENTIAL JOB FUNCTIONS

Project & Initiative Coordination

• Administers recurring enterprise planning and reporting cycles, including submission tracking, deadline management, and status escalation to the DCA-PPI.
• Supports the execution of special projects assigned by the DCA-PPI.
• Maintains project management documentation, dashboards, and tracking tools aligned with PPI enterprise practices.
• Tracks milestones, deliverables, and progress for enterprise strategic planning and performance initiatives.
• Maintains tracking of executive commitments, action items, and follow-up deadlines, and provides status reports to the DCA-PPI.
• Coordinates project meetings, cross-departmental work sessions, and follow-up activities.
• Manages meeting cadence and logistics for leadership and executive team meetings, including agenda development, advance distribution of materials, and documentation of decisions and follow-up actions.

Data & Performance Support

• Develops, organizes, and prepares materials for KPI reporting and data governance activities.
• Coordinates and supports development and completion of the Monthly Performance Review (MPR) and Quarterly Management Review (QMR) processes.
• Coordinates and supports training related to data literacy, analytics, and evaluation practices.
• Collects and organizes departmental inputs for enterprise reporting and transparency initiatives.
• Supports certification, benchmarking, and external assessment activities, including documentation, evidence collection, and coordination of departmental data submissions.
• Prepares agendas, materials, and follow-up documentation for governance committees and standing bodies supported by the PPI function.

Innovation & Strategic Communications Support

• Drafts internal communications, announcements, and memos supporting enterprise strategic messaging, in coordination with the Communications Department.
• Coordinates logistics and materials for innovation workshops, public meetings, and community engagement events.
• Maintains working relationships with internal staff, external partners, research institutions, and stakeholders to support collaboration.

Administrative Operations

• Supports procurement, purchasing, budgeting, invoice processing, and financial documentation for the PPI function.
• Manages and prioritizes the DCA-PPI’s complex calendar, meetings, and scheduling needs.
• Coordinates travel arrangements, conference logistics, and event preparation.
• Prepares executive-level agendas, strategy documents, presentations, and materials.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

Education and Experience:

• Requires an Associate’s degree; Bachelor’s degree in Public Administration, Business Administration, Communications, Data Analytics, or a related field preferred.
• Three (3) years of project management, administrative, executive support, or coordination experience, preferably in government, public administration, or an enterprise operational setting.
• Experience supporting senior leadership strongly preferred.

Licenses or Certifications:

• Valid State of Georgia Driver’s License or ability to obtain one within 90 days.
• Project management training or certification preferred.

Knowledge, Skills, and Abilities:

• Strong administrative, organizational, and time-management skills.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and SharePoint;
• Familiarity with, or ability to quickly become familiar with, project tracking, dashboard, or performance management tools.
• Ability to work collaboratively across departments and build productive relationships.
• Strong problem-solving skills and ability to manage multiple competing priorities in a deadline-driven environment.
• Ability to track multiple concurrent deadlines, commitments, and deliverables across departments with a high degree of accuracy and follow-through.
• Ability to prepare accurate, well-organized reports, agendas, presentations, and meeting documentation for executive audiences.
• Skill in collecting, organizing, and verifying data from multiple departments for reporting and benchmarking purposes.
• Ability to exercise discretion, tact, and sound judgment when interacting with elected officials, executive leadership, and external partners.
• Familiarity with municipal government operations, strategic planning, performance management, or innovation.
• Ability to handle highly sensitive, confidential, and strategic information with absolute integrity.

PHYSICAL DEMANDS

The work involves light physical exertion, typically requiring a combination of stooping, kneeling, crouching, and lifting materials weighing 12 to 20 pounds. Tasks may require extended periods at a workstation and involve sensory acuity and oral communication skills.

WORK ENVIRONMENT

Work is typically conducted in environments free from adverse conditions.

The City has the right to revise this job description at any time. This description does not represent in any way a contract of employment.

The City of Roswell, Georgia, commits to a policy of equal employment opportunity for applicants and employees, complying with local, state, and federal laws. The City's policy is to employ qualified persons without discrimination regarding race, creed, color, religion, age, sex, country of national origin, marital status, disability, sexual orientation, gender identity, genetic information, political affiliation, ethnicity, or status in any other group protected by federal/state/local law.