Security Director

Security Director Primary Location: Anchorage, AK Wage: $36.05/HR Available Schedule: Tuesday - Saturday 10:00AM-6:00PM Must be available 24/7 to handle call-offs, emergencies, etc. The Retail Security Director is responsible for overseeing the daily operations of a designed client account, ensuring high-quality security services and operational excellence. This includes managing staffing needs (hiring, training, performance management), maintaining client relationships, ensuring compliance, and meeting financial and service-level goals. The role requires hands‑on leadership, problem‑solving, and after‑hours availability for emergencies. Perks & Benefits Medical, Dental, Vision, Life, AD&D, Disability Insurance, plus 401K options. 10 Vacation Days Accrued. 6 Sick Days. 4 Floating Holidays per year. Holidays honored - New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. Paid Family Leave - up to 12 weeks a year in accordance with State Law. Paid Weekly (every Thursday). Employee Assistance Program. Discounts on childcare, pet daycare, vehicles, electronics, cell phone plans, travel, and more! What Your Day May Look Like Lead the day‑to‑day security operations at assigned client sites. Oversee and support a team of security personnel, including site and shift supervisors. Manage scheduling, payroll, training, coaching, and disciplinary actions. Ensure consistent delivery of professional security services that protect both people and property. Coordinate necessary support services to meet operational and financial objectives. Maintain compliance with company and client‑specific policies, procedures, and standards. Resolve employee grievances and maintain accurate personnel records. Ensure timely and effective communication regarding operations, performance, and client concerns. Take proactive steps to resolve issues and respond to emergencies when needed. Position Requirements Must be at least 18 years of age. High school diploma or GED required. Bachelor's degree in Criminal Justice, Business Administration, or a related field or equivalent experience in contract security, law enforcement, military, or facilities management. Minimum 2 years of experience in business operations, management, or supervisory roles (experience level may vary based on client size/scope). Demonstrated experience in hiring, training, and retaining quality personnel. Strong interpersonal, communication, and leadership skills. Advanced computer / technology skills needed. Ability to manage multiple priorities and lead diverse teams in a fast‑paced environment. Experience with payroll, scheduling, and billing processes preferred. Utilize strong conflict resolution and de‑escalation skills to maintain a safe and secure environment on site. All candidates must be willing to participate in Securitas' pre‑employment screening process, including drug screen and background investigation. Make an Impact at Securitas USA Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets. At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities. Integrity We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected. Vigilance We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security. Helpfulness We are approachable and service‑oriented, whether assisting a client, colleague, or member of the community. Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic. Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact View email address on click.appcast.io. #J-18808-Ljbffr