Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been in business for 22 years, and my husband is an agent as well. We operate two offices, but we function as one unified team — every team member works together toward a shared goal. That collaboration is a big part of what makes our agency special. We have an amazing, capable, and genuinely caring team of 10 people who support one another and take pride in the work we do.

For our team, we offer retirement benefits, paid vacation and sick time, holiday pay, and even extra time off as part of our sales incentives. When we hit our goals, we celebrate together, including a fun annual team trip on us. We believe in recognizing wins both big and small, from birthdays and new babies to standout sales weeks, and we make sure to enjoy the journey along the way.

My husband and I are both proud graduates of University of Florida (Go Gators!), and we’re big fans of both Gator football and basketball. We were lucky enough to attend the Final Four last year when the Gators brought home the championship, which was an unforgettable experience.

Giving back matters to us. We’re very involved in our kids’ schools, our church, and local community outreach programs, especially during the holidays when there’s a greater need. We also sponsor events around town and truly love being part of the Vero Beach community. We’re looking for a true go-getter - someone who wants to help people, is driven to succeed, and isn’t afraid to pick up the phone. If you’re looking for a place where teamwork, growth, and community genuinely matter, this could be a great fit for you.

ROLE DESCRIPTION:
Kathy Modesitt - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.