Specialist, Client Processing Representative I - Loans Enablement

Associate, Client Processing I Location: Houston, TX. Responsibilities Perform routine and non‑routine client service and transactional support functions Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues Process account related transactions per scheduled events/client authenticated direction Manage situations requiring adaptation of response or extensive research according to client response, escalating more complex situations to senior colleagues Qualifications Bachelor's degree preferred 5-7 years of total work experience preferred Experience in brokerage processing is preferred Applicable local/regional licenses or certifications as required by the business Prior loan operations experience in a financial service setting preferred Detail oriented Excellent verbal and written communication abilities Ability to self‑manage, prioritize, and execute workload Familiarity with technical applications to include, but not limited to, Microsoft Office applications Benefits BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. #J-18808-Ljbffr BNY Mellon