Inside Sales Representative - North America

Opus 2 Inside Sales Representative

Opus 2 provides innovative, cloud-based legal technology and services to connect people, case information, analysis, and data throughout the lifecycle of a dispute. Our software is designed specifically to meet the needs of lawyers and legal professionals. It provides a connected and flexible environment for case management.

By centralizing collaboration, documents and workflows our clients and case teams have access to everything they need to do their work anywhere, any time. Our software combined with best-in-class services, makes us the leader in delivering virtual and in-person solutions for disputes, trials and hearings worldwide.

Your Role

As an Inside Sales Representative (ISR) at Opus 2, you will play a critical role in driving new business growth by identifying, engaging, and qualifying prospective clients. You will be responsible for generating high-quality pipeline, building meaningful early-stage relationships, and partnering closely with Sales to convert opportunities into revenue.

Success in this role requires a proactive, self-starting mindset, strong communication skills, and a relentless drive to achieve results. You take ownership of your goals, hold yourself accountable to high standards, and are motivated by creating new opportunities that fuel the broader success of the business.

What You'll Do

• Research and prioritize target accounts to identify key decision-makers and expand our CRM with high-quality prospects
• Execute multi-channel outbound prospecting (email, phone, social, events) to generate new pipeline opportunities
• Personalize outreach at scale to drive higher engagement, response rates, and meeting conversion
• Partner closely with Sales and Marketing to align on campaigns, messaging, and account strategies that improve results
• Qualify inbound and outbound prospects by assessing needs, budget, timeline, and overall fit
• Schedule and support discovery meetings and product demos in collaboration with Account Executives
• Own and consistently exceed pipeline generation targets through disciplined activity and strong follow-through
• Maintain accurate and up-to-date CRM data, including contacts, activities, and opportunity progression
• Continuously test and optimize outreach strategies, including messaging, cadences, and tools
• Stay informed on legal industry trends, competitors, and market dynamics to sharpen positioning and conversations
• Develop deep product expertise, clearly articulating value across the litigation lifecycle
• Demonstrate strong personal accountability in daily activity, follow-ups, and pipeline creation
• Adopt and leverage the sales tech stack effectively, partnering with Marketing and RevOps to improve processes and performance