Associate Director - Global Patient Safety Tech@Lilly

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Associate Director - Global Patient Safety View email address on click.appcast.io About Lilly At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing, and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. Position Overview The Associate Director – Global Patient Safety is a strategic technology thought leader responsible for engaging GPS business and View email address on click.appcast.io leaders, project sponsors/owners, external IT suppliers, and strategic partners to lead the IT design and support of the Global Patient Safety portfolio focused on Safety Science, Lilly Safety Link (LSL), and other business critical applications. GPS is transforming into modern architecture to meet GPS business and technology strategic outcomes. As we modernize to a new Adverse Event (AE) Database and Signal Management & Detection application, integration across the portfolio and maintaining inspection will be critical for success. This role drives the scoping and requirements for releases in partnership with the steering committee, business and View email address on click.appcast.io stakeholders, and delivery teams. This leader brings high learning agility to gain a deep understanding of the interconnections across Case Management, Signal Management and Detection, and Safety Reporting — shaping the GPS technology vision, influencing portfolio strategy, and serving as a trusted advisor to business and technology leaders alike. The ideal candidate combines technical breadth, people leadership excellence, and the learning agility to stay ahead of an evolving pharmacovigilance technology landscape. This position reports to Boris Golubov, Senior Director - Global Patient Safety View email address on click.appcast.io, Medicines Development. Key Responsibilities Solution Delivery Management Provide project oversight, vendor contract facilitation, CIR execution, System Custodian ownership for multiple critical system within Safety. Lead end-to-end delivery across a primarily SaaS-based portfolio with targeted custom development, ensuring solutions are scalable, compliant, and aligned to GPS strategic goals Oversee data migration planning and execution as GPS transitions from legacy systems to modern platforms, ensuring data integrity, traceability, and audit-readiness throughout Own end-to-end compliance for regulated and operational system requirement changes within Arugs and other critical systems within Safety, ensuring alignment with applicable regulatory standards. Communicate with business and View email address on click.appcast.io stakeholders and team members regarding system status, project status, plans, issues, and resolutions Share best practices and lessons learned across the organization, positioning the GPS technology function as a center of excellence Develop strong relationships with internal service owners, service providers, and supplier managers Maintain strong focus on quality and value delivery in each system release Business Partnership & Strategy Build and maintain positive relationships with business partners, identifying customer needs and ensuring delivery capabilities meet these needs Serve as a thought leader and trusted advisor to GPS business and View email address on click.appcast.io leaders, proactively shaping technology strategy and influencing investment priorities aligned to business outcomes Partner with business stakeholders to develop strategy, release plans, and business priorities for information delivery Develop a comprehensive understanding of the end-to-end GPS portfolio — including the interconnections across Case Management, Signal Management and Detection, and Safety Reporting — to anticipate integration challenges and guide cross-portfolio decisions Understand, anticipate, elicit, and influence customer demand for information services Lead the development of quality and resilient specifications for new or improved services or capabilities Lead in creating and delivering a strategy that dramatically improves efficiency and effectiveness of core service management capabilities through automation and AI. Resource Management Manage performance through coaching, motivation, performance management, career planning, and talent identification Develop View email address on click.appcast.io area strategies and objectives, encouraging adoption of View email address on click.appcast.io best practices and standardized processes Develop business proposals for improving utilization of existing assets with focus on driving value Cultivate a high-performing, learning-agile team culture that stays ahead of emerging pharmacovigilance technologies, cloud platforms, and industry trends Manage View email address on click.appcast.io people (staffing strategy, resource capacity, recruiting, and hiring) and budgets to meet objectives Communicate direction by prioritizing work within View email address on click.appcast.io portfolio of projects and reinforcing compliance Vendor & Financial Management Manage strategic relationships with key SaaS providers, implementation partners, and service suppliers, driving performance accountability and SLA adherence Lead vendor performance reviews, contract negotiations, and escalations to protect organizational interests and maximize value Evaluate vendor and platform roadmaps, providing thought leadership on how emerging capabilities can advance the GPS technology strategy Manage budgets and financial processes for projects and teams Build and present business cases for new investments, identifying value drivers, risk mitigation, and return on investment Identify cost optimization opportunities and ensure portfolio spend aligns with strategic priorities Basic Qualifications -Bachelor's degree in computer science, drug development-related field, or equivalent work experience -5+ years of experience in IT solution delivery, including SaaS platform management and/or application development -3 years of people leadership experience with demonstrated success building and developing teams Preferred Qualifications Experience delivering solutions in highly regulated GxP and/or GMP quality environments where audit-readiness is paramount Demonstrated experience with data migration projects, including planning, execution, and validation in regulated environments Foundational knowledge of cloud platforms (AWS and/or Azure), including hybrid cloud and SaaS deployment models Proven vendor management experience, including contract facilitation and supplier relationship management Demonstrated financial management experience, including budgeting, forecasting, and business case development Experience as a system custodian for enterprise systems, including ownership of system updates and maintenance, ensuring data integrity and quality, and upholding governance and compliance standards across the system lifecycle. Previous successful people leadership roles demonstrated with a track record of developing talent and building high-performing teams Deep understanding and prior experience leading delivery of new systems and support of legacy systems, including modernization and platform replacement programs Experience supporting or delivering pharmacovigilance, drug safety, or clinical development technology solutions (e.g. Adverse Event management, Signal Detection, Safety Reporting) Demonstrated ability to communicate with business staff and leaders and translate needs into appropriate View email address on click.appcast.io systems and processes Demonstrated thought leadership — ability to shape and influence technology strategy, contribute to industry conversations, and bring an external perspective to internal challenges Ability to partner cross-functionally and work across various affiliates and regions Strong leadership and customer interaction skills with demonstrated ability to build and sustain executive-level relationships Experience managing relationships with key software and service providers and building successful relationships with industry collaborators Demonstrated ability to think creatively about complex business problems and resolve through new approaches Experience developing budgets, forecasts, and financial plans Experience with various project management delivery methodologies and iterative release planning AWS or Azure cloud certification (Fundamentals level or above) View email address on click.appcast.io Roles Included in This Position Resource Manager Business Relationship Manager Solution Delivery Manager Eli Lilly and Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $132,000 - $193,600 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly #J-18808-Ljbffr