Accounts Receivable Intern

Position Overview:

The Accounts Receivable Intern will work part-time during the school year and full-time during summer and winter breaks, this position will support the Accounts Receivable Department in all functional areas. This position is anticipated to run from October to March.

Position Details:

Work Environment: 

At Duluth Trading Company, we value face-to-face interactions that foster our culture of learning, creativity, and teamwork. The role is based at our headquarters near Madison, WI. 

What You'll Learn:

• Support and assist accounts receivable team members
• Process open account collections, customer refunds, reversals and offsets
• Respond to emails and customer cases in a timely fashion
• Support month-end closing activities
• Contribute information to improve productivity, quality, customer-service standards; resolve problems and process improvements
• Assist with performing all AR daily tasks including: reviewing orders in the fraud queue, account hold queue, credit limit queue, web tax queue, credit card decline queue, delivered not invoiced queue, and accounting cases, issue refunds via credit card, paypal and refund check, resolve credit card and paypal disputes, create payment journals, general journals, process daily cash deposit, complete excel worksheets, support store order payment and refund inquiries, and other tasks as assigned by management

What We're Looking For:

• Student status at an accredited university in an undergraduate program with an emphasis in Finance, Accounting, Consumer Economics, or a related field.
• Previous AX experience is a plus
• Excellent organizational, planning and execution skills
• bility to manage multiple tasks and prioritize work
• Sound business judgment that supports the goals of the company
• Past leadership experience in a team and/or training environment is a plus
• Ability to multi-task with the flexibility to change focus as daily operations require
• Customer focused with a courteous demeanor and drive for satisfaction
• Problem solver and able to work through order and customer history to determine proper solutions to customer inquiries
• Intermediate knowledge of Microsoft Office Suite, specifically Word and Excel
• Excellent written and verbal communication skills
• Detail oriented with a high level of accuracy
• Authorization to work in the United States without sponsorship. 

Position Benefits and Perks

Our pursuit of a better way isn't just about our products—it's about our people too. That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success. 

• Daily pay available

• 40% Employee Discount 

• Flexible Fridays 

• Onsite fitness center

Position Compensation Outline 

Compensation: $17-20/hour

Compensation listed is for the full-time position at this specific location and is based on several factors, including experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change.

The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

About Duluth Trading Company:

Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating.

From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it's all about the innovative gear and gadgets that equip customers for a more hands-on way of life.

Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that's hellbent on helping the world to gear up, get its hands dirty, and do.