Mercedes-Benz Parts Advisor

Job Description

Job Description

Description:

Baker Motor Company is looking for a friendly and experienced Parts Advisor to join our team. The Parts Advisor will work closely with our service department to provide a pleasant and seamless service experience to our clients. When clients call or visit the parts department, the Parts Advisor will: greet them, listen to their needs, and determine what parts they need. The Parts Advisor will also assist with the parts department inventory by checking and scanning in shipments and documenting discrepancies to ensure counts are correct. The Parts Advisor will report directly to the Parts Manager.

Duties and Responsibilities

• Assist clients and service team members in selecting required parts in a courteous, efficient, and professional manner.
• Answer phone calls promptly and respond to questions and requests about parts.
• Greet retail clients at counter and determine their parts needs.
• Process payments and returns for clients in-person or electronically.
• Work with the service department to ensure parts are available, billed, or ordered when needed.
• Ensure an accurate inventory by receiving, tagging, storing, and returning parts promptly.
• Assist with parts inventory management through bin counts and accurate record keeping.
• Track special orders and notify service department or client when parts arrive.
• Notify parts manager of any out-of-stock parts or shop supplies.
• Keep orderly records of all estimates, orders, and invoices.

BAKER MOTOR COMPANY was founded in 1988 by Tommy B. Baker and is the largest privately held automobile dealer group headquartered in South Carolina. Our dealer group now consists of thirteen automotive manufacturers, an in-house Reconditioning Center, an in-house Auto Glass company, and a full service USAA and State Farm Insurance-approved Collision Repair Center.

* CHARLESTON, SC: Mercedes-Benz, Porsche, INFINITI, Maserati, Alfa Romeo, Rolls-Royce Motor Cars, Jaguar, Land Rover, Buick, GMC, and Cadillac
* MOUNT PLEASANT, SC: Mercedes-Benz
* SUMMERVILLE, SC: Mercedes-Benz Vans

About our Service Centers:
* 10 Climate Controlled Service Shops
* 1 Climate Controlled Reconditioning Center
* 1 Climate Controlled Collision Center (see below)
* 128+ Work Stations across all 4 Service Shops
* 44+ Work Stations across Collision Center and separate Reconditioning Center
* Matching Toolboxes, Work Benches, and Computer Work Stations are all provided
* Factory Training and Certification provided for all brands

Job Type: Full-time

Pay: $35,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Charleston, SC 29407: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

• High school graduate or GED certificate
• Valid driver’s license and clean driving record
• Ability to pass a background check and drug screening
• Basic understanding of automotive components and systems