Customer Service Team Member

A Cleaner World is a respected leader in the dry cleaning industry, known for its dedication to exceptional customer service and innovative solutions. As a Customer Service Representative and back-up delivery driver, you will be the face of the company, ensuring every customer receives friendly, knowledgeable, and efficient service. This role offers the chance to work in a supportive, fast-paced environment where teamwork and individual contributions are valued. Employees at A Cleaner World take pride in delivering quality service and building lasting relationships with customers, making it a great place to grow your career in customer service. Responsibilities Warmly greet and assist customers in person, over the phone, and via email to ensure a positive experience Provide clear information about products and services, helping customers select the best options for their needs Promptly and professionally address customer questions, concerns, or complaints Accurately maintain records of customer interactions, transactions, and feedback Collaborate with team members to deliver consistent, high-quality service Drive the company van to deliver orders to customers’ homes as needed, ensuring timely and accurate deliveries Qualifications Excellent communication and interpersonal skills Customer-focused attitude with the ability to handle challenging situations diplomatically Strong organizational and time-management abilities Ability to work both independently and as part of a team Experience in customer service or a related field is preferred, but not required Compensation Hourly pay starting at $13-15 per hour , with opportunities for increases based on performance and experience. Benefits Flexible scheduling to support work-life balance Work Monday to Friday, with some Saturdays required No work on Sundays Opportunities for growth and development within the company Comprehensive benefits package #J-18808-Ljbffr Air Comfort, Inc