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CCTV Technician

Sybex Support Services

CCTV Technician / Security Systems Technician

We are looking for an experienced CCTV Technician / Security Systems Technician to install, maintain, troubleshoot, and support CCTV surveillance systems. The ideal candidate should have hands-on experience with IP cameras, DVR/NVR systems, video management systems, and basic networking.

Responsibilities:

  • Install, configure, maintain, and troubleshoot CCTV cameras and surveillance systems.
  • Troubleshoot issues with IP cameras, DVRs, NVRs, and video recording systems.
  • Perform camera replacements, adjustments, repairs, and maintenance.
  • Troubleshoot connectivity issues between cameras, switches, and recording systems.
  • Support remote video viewing and streaming issues.
  • Manage support tickets and document troubleshooting steps using ServiceNow or similar ticketing tools.
  • Perform on-site visits for CCTV repairs and maintenance.
  • Coordinate with IT teams and vendors for issue resolution.

Requirements:

  • 35 years of experience in CCTV, security systems, or physical security technology.
  • Experience with IP cameras, DVR/NVR, and VMS platforms.
  • Basic knowledge of networking (TCP/IP, IP addressing, switches, PoE).
  • Experience with ServiceNow or ticketing systems is preferred.
  • Strong troubleshooting and communication skills.
  • Ability to travel to local sites as required.
  • Valid driver's license and ability to perform physical field work.

Preferred Experience:

  • CCTV brands such as Axis, Avigilon, Genetec, Milestone, Hanwha, Bosch, or similar.
  • Access control or low-voltage security system experience is a plus.
Sybex Support Services
Vacancy posted 3 days ago
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