CCTV Technician

Sybex Support Services

CCTV Technician / Security Systems Technician

We are looking for an experienced CCTV Technician / Security Systems Technician to install, maintain, troubleshoot, and support CCTV surveillance systems. The ideal candidate should have hands-on experience with IP cameras, DVR/NVR systems, video management systems, and basic networking.

Responsibilities:

Install, configure, maintain, and troubleshoot CCTV cameras and surveillance systems.
Troubleshoot issues with IP cameras, DVRs, NVRs, and video recording systems.
Perform camera replacements, adjustments, repairs, and maintenance.
Troubleshoot connectivity issues between cameras, switches, and recording systems.
Support remote video viewing and streaming issues.
Manage support tickets and document troubleshooting steps using ServiceNow or similar ticketing tools.
Perform on-site visits for CCTV repairs and maintenance.
Coordinate with IT teams and vendors for issue resolution.

Requirements:

35 years of experience in CCTV, security systems, or physical security technology.
Experience with IP cameras, DVR/NVR, and VMS platforms.
Basic knowledge of networking (TCP/IP, IP addressing, switches, PoE).
Experience with ServiceNow or ticketing systems is preferred.
Strong troubleshooting and communication skills.
Ability to travel to local sites as required.
Valid driver's license and ability to perform physical field work.

Preferred Experience:

CCTV brands such as Axis, Avigilon, Genetec, Milestone, Hanwha, Bosch, or similar.
Access control or low-voltage security system experience is a plus.

Sybex Support Services

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Vacancy posted 4 days ago

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