Training Specialist II

Description

Join Our Team

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.


Summary:

Conducts Teachers training programs and seminars, reviews and as needed, assists in updating current training procedures, materials, forms and reference guides. Evaluates the effectiveness of training courses/seminars/materials, consults with department managers to determine their training needs and responds to employee inquiries.

Education and/or Experience:

• HS Diploma required, two-year college degree preferred
• Minimum two years Teachers training or five years financial institutional or corporate/educational training required.
• Strong knowledge of Microsoft Office suite, financial banking policies, procedures and operating systems, and a familiarity with training methods/techniques required.
• Strong oral/written communication, interpersonal, presentation, facilitation, organizational, motivational and multitasking skills

Job Responsibilities:

• Serves as a lead trainer for remote/virtual learning initiatives and in-person classroom instruction, facilitating training through platforms such as Zoom, Teams, GoToMeeting, and eLearning tools while ensuring consistent delivery, learner engagement, and compliance with established training standards.
• Assists in the design, development, and ongoing maintenance of training modules and supporting training materials to ensure content accuracy and effectiveness.
• Evaluates the effectiveness of training courses/seminars by following up with participants' managers to assess improvements in productivity, adherence to policies/procedures, changes in behaviors, etc., and advises the Training Manager of findings.
• Researches and evaluates new training methods and techniques and industry/HR related courses as assigned.
• Consults with department managers to determine their training needs and as appropriate, recommends new training programs to the Training Supervisors.
• Recommends improvements to training programs and as directed, assists in developing and implementing them.
• Responds to questions submitted by employees, conducts research and/or contacts subject matter experts to ensure responses are accurate/complete.
• Utilizes a variety of training methods, techniques, equipment (e.g., Teams, GoToMeeting, Zoom, Articulate, PowerPoint, etc.)
• Provides train-the-trainer support for new HR training specialists
• Provide classroom set up and support for both in-person and virtual learning sessions
• Keeps the Training leadership team informed of activities, conditions and issues
• Participates in special projects and performs other duties as assigned.
• Local travel may be required

Benefits of Joining the Teachers Team:

We provide a competitive compensation and benefits package that includes, but is not limited to:

• This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives

• Paid time off for vacation, personal days, and holidays
• 401(k) company contribution
• Teachers pays 100% of Dental & Vision premium
• Tuition reimbursement is offered to full-time employees
• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

The good faith range for this position is $32.00 - $38.50 per hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit

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